Atlantic Brace Reviews (1)
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Atlantic Brace Rating
Description: Medical Equipment Suppliers
Address: 8360 Six Forks Rd Ste 204, Raleigh, North Carolina, United States, 27615-5087
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I work in a physician office and received a fax request for the physician to sign (basically means he would writing an order) for "requested" braces for the patient.The form reads that the patient "requested" these items, where in essence, this company solicited the patient and told the patient she "needs" to have these braces.I contacted the patient, she stated "They called me numerous times, trying to have me get these braces. I got tired of the calls and told them sure-whatever."I then called the company 1-888-[redacted], spoke with a representative "[redacted]" who insisted "The patient requested these items"I continued to let her know I had spoken with the patient, who said she was solicited by the company. When I asked where they got the patient's name from, "[redacted]" stated " a list of health insurance holders".These companies claim the braces are "covered" by their insurance, where, in essence, what they "cover" is very little to none of the cost, thus deceiving the patient into a purchase. On paper, it looks as though the doctor is ordering this for the patient.Please look into this matter as this company seems to want to get an unknowing physician to "sign" for something the patient "requested", thus making it 'ordered by the physician', then deceives the patient into thinking it is paid for by their insurance.Our office has received such faxes from other companies, I had called them and we have not had any further fax requests then since. Things have been quiet for a while, until this most recent contact.I did let "[redacted]" know I was going to file a complaint with the Revdex.comProduct_Or_Service: BRACES FOR BACK AND ANY JOINTDesired SettlementResolve this issue for possible 'fraud by deception' practices.