I just called to change my daughter's dentist. The female rep that answered was very rude and unprofessional. She had the audacity to say that the dentist's name that I provided, along with his address, was NOT in their system. She displayed an annoyed attitude which is prevalent here in Miami. I had to terminate the call and had to call ADI dba Denta Quest again. This time, a male rep answered, and he was very friendly and helpful. Some people get offended and bothered when they have to do their job. Incredible!
I just called to change my daughter's dentist. The female rep that answered was very rude and unprofessional. She had the audacity to say that the dentist's name that I provided, along with his address, was NOT in their system. She displayed an annoyed attitude which is prevalent here in Miami. I had to terminate the call and had to call ADI dba Denta Quest again. This time, a male rep answered, and he was very friendly and helpful. Some people get offended and bothered when they have to do their job. Incredible!