Atlantic Pacific Mortgage Corp

Review: I believe this company sells based on false advertisements. I was advised by them that I can get a loan by them if I pay and close all my credit cards which I did. Then I was told that I had to pay upfront 1year of insurance which was over 10,000 which I also agreed with, however after I made all my payment and closed my credit cards which damages my credit they realized that you are not able to pay that insurance upfront. I was convinced to proceed with them based on false options. Furthermore my deposit of $1000 was then forfeited due to there false advertisements.Desired Settlement: I believe this was not fair and I damaged my credit and lost and extra $1000 to the lawyer, I also feel that they should pay the lawyer that $1000.00

Consumer

Response:

I would like to proceed based on my complaint

Review: I have a 30 yr fixed rate mortgage with a monthly payment of $2644.11 which includes (Princpal, Interest, Property taxes and Insurance).

I've been making a monthly payment of $2939.36, which is over what the actual payment should be. They take the extra funds and put them in unapplied and let the funds sit there for months doing nothing.

My property taxes went up and they didn't use the funds overpayment to meet the increase in property taxes. They recalculated my escrow on eronious data.

They started to charge late fees and changed my monthly payment which is incorrect. My monthly payment of $2939.36 more than suffices to cover the increase in property taxes.

There seems to be questionable accounting principles in their practice to take advantage of customers. I've contacted them a number of times to try and resolve my problem with no success.Desired Settlement: Apply funds received appropriately

Business

Response:

8:00 am to To Whom It May Concern,

This letter is in response to your correspondence regarding the account referenced above. I have provided the pay history while with [redacted] Services for your review.

Per telephone conversation on November 4, 2013, Mr. [redacted] advised [redacted] to post $1,522.93 from unapplied funds toward the escrow shortage. After the shortage payment was applied, Mr. [redacted] then received a new escrow analysis. You will find the old and new escrow analysis enclosed for your convenience.

We strive to provide the utmost quality care to our customers to ensure their questions and concerns have been addressed properly. We hope that this response has fully addressed your concerns. Should you have any further questions regarding this matter, please contact us at [redacted] during the hours listed below.

Licensed as [redacted] Inc. in [redacted] and as [redacted], Inc. dba [redacted] in all otherjurisdictions in which we conduct business.

[redacted] Services 8:00 pm (ET), Fri. 8:00 am to 5:00 pm {ET}, Sat. 8:00 am to 12:00 pm (ET). [redacted] Office Location: [redacted] Licensed as a Debt Collection Agency by [redacted].

If you have filed a bankruptcy petition and there is an "automatic stay" in effect in your bankruptcy case or you have received a discharge of your personal liability for the obligation identified in this letter, we may not and do not intend to pursue collection of that obligation from you personally. If either of these circumstances apply, this notice is not and should not be construed to be a demand for payment from you personally. Unless the [redacted] Court has ordered otherwise, please also note that despite any such bankruptcy filing, whatever rights we hold in the property that secures the obligation remain unimpaired.