Initial Business Response / [redacted] (1000, 13, 2015/12/14) */ I have been in contact with Mr [redacted] via phone since this complaint and it was to my understanding from talking to Mr [redacted] that this issue was resolvedI even asked Mr [redacted] if he would go and update the status of his complaint to sastified and he said he wouldI dont remember exactly the day but it was early october I believeWhen we spoke on the phone I gave him guidance on winterizing his poolI also gave him information and contact info for Pentair Warranty for the repair or replacement of his salt chlorine generatorI told Mr [redacted] that any and all warranty service for any of the Pentair products had to go thru Pentair and I have no control over thatI did everything I could possibly do to help himLike I said earlier, it was my understanding that Mr [redacted] was sastified the last time we spoke via phone call in October [redacted] ***
Initial Business Response /* (1000, 13, 2015/12/14) */
I have been in contact with Mr. [redacted] via phone since this complaint and it was to my understanding from talking to Mr. [redacted] that this issue was resolved. I even asked Mr. [redacted] if he would go and update the status of his complaint to...
sastified and he said he would. I dont remember exactly the day but it was early october I believe. When we spoke on the phone I gave him guidance on winterizing his pool. I also gave him information and contact info for Pentair Warranty for the repair or replacement of his salt chlorine generator. I told Mr. [redacted] that any and all warranty service for any of the Pentair products had to go thru Pentair and I have no control over that. I did everything I could possibly do to help him. Like I said earlier, it was my understanding that Mr. [redacted] was sastified the last time we spoke via phone call in October.
[redacted]
Initial Business Response / [redacted] (1000, 13, 2015/12/14) */ I have been in contact with Mr [redacted] via phone since this complaint and it was to my understanding from talking to Mr [redacted] that this issue was resolvedI even asked Mr [redacted] if he would go and update the status of his complaint to sastified and he said he wouldI dont remember exactly the day but it was early october I believeWhen we spoke on the phone I gave him guidance on winterizing his poolI also gave him information and contact info for Pentair Warranty for the repair or replacement of his salt chlorine generatorI told Mr [redacted] that any and all warranty service for any of the Pentair products had to go thru Pentair and I have no control over thatI did everything I could possibly do to help himLike I said earlier, it was my understanding that Mr [redacted] was sastified the last time we spoke via phone call in October [redacted] ***
Initial Business Response /* (1000, 13, 2015/12/14) */
I have been in contact with Mr. [redacted] via phone since this complaint and it was to my understanding from talking to Mr. [redacted] that this issue was resolved. I even asked Mr. [redacted] if he would go and update the status of his complaint to...
sastified and he said he would. I dont remember exactly the day but it was early october I believe. When we spoke on the phone I gave him guidance on winterizing his pool. I also gave him information and contact info for Pentair Warranty for the repair or replacement of his salt chlorine generator. I told Mr. [redacted] that any and all warranty service for any of the Pentair products had to go thru Pentair and I have no control over that. I did everything I could possibly do to help him. Like I said earlier, it was my understanding that Mr. [redacted] was sastified the last time we spoke via phone call in October.
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