Atlantic Toyota

1.       Hawaiiana  Management Company, Ltd. (“Agent”) serves as the condominium association managing agent for the Association of Apartment Owners of [redacted] (“Association”). Under Agent’s contract with Association, Agent is contracted to “respond as appropriate to queries from individual owners regarding their personal accounts or general Association matters.” 
2.       Revdex.com Consumer wrote in his complaint, “[redacted] is the property my condo is #[redacted].” However, according to Agent’s records, #[redacted] is owned by other party(ies). In accordance with the Association’s By-laws, when ownership of a unit in [redacted] changes, copies of the change in ownership documents should be provided to the Association’s Board and a fee, currently $330, should be paid. (The relevant language is in Section 7, Article IV of the Association’s Bylaws and reads: “In connection therewith every apartment owner shall promptly cause to be duly recorded or filed of record the deed, lease, agreement of sale, assignment or other conveyance to him of such apartment or other evidence of his title thereto and shall file a copy of such document (s) with the Board of Directors through the Secretary or the Managing Agent.”) To date, neither the Owner(s) of record of #[redacted] nor the Consumer have provided any change in ownership documents for #[redacted] to Agent.
3.       On March 8, 2016, a letter and deed for a storage locker and an office was received by Agent from Consumer’s attorney, [redacted] of [redacted]. The letter mentioned Consumer’s ownership of #[redacted], but no unit ownership documents were provided. As such, #[redacted] is still listed under the other party(ies).
4.    Consumer has made several demands for information from Agent. Agent initially did not respond to Consumer’s demands because Consumer was not an owner of record with a right to receive the requested documents. After receipt of the March 8, 2016 letter, Agent provided Consumer with a list of documents available via either hard copy or for viewing, along with a copy of the section of the Hawaii State Condominium Law (Hawaii Revised Statutes Section 514) that sets out what documents condominium owners are entitled to receive copies of.
5.    Agent requests that Consumer please promptly provide the recorded unit #[redacted] deed or other conveyance document along with a transfer fee of $330 made payable to Hawaiiana Management Company, Ltd. to update the Association’s record of ownership of #[redacted].
6.    With respect to any complaints Consumer may have with respect to #[redacted], note that Agent is the managing agent for the Association and does not participate in the Association’s Board’s decision making. In communicating with owners, Agent follows the instructions, and communicates the decisions of the Association’s Board.

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·         Hawaiiana Management Company (Hawaiiana) serves as managing agent for Kuhio Village I Condominium
·         Hawaiiana has reviewed Revdex.com Consumer’s...

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·         Hawaiiana has granted Revdex.com Consumer’s request to waived the late fees and has spoken to Revdex.com Consumer confirming the same August 14, 2017.
·         As of August 14, 2017 Revdex.com Consumer’s account reflects a ZERO balance.
·         Hawaiiana wishes Revdex.com Consumer well.
 
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