Atlantis Inc Reviews (1)
Atlantis Inc Rating
Description: FABRIC SHOPS
Address: 6115 98th Street, Rego Park, New York, United States, 11374
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www.fabrics-textiles.com
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Review: I ordered fabric on August [redacted]. I was contacted a day after my order because one of the items was not in stock. I reselected another item that day. It took over 2 weeks to ship the item. Numerous emails were sent during this time inquiring about the order. Most emails were unanswered or answered. Upon receipt the order was incorrect (they only sent 2 yards of the paid for 5 yards). I immediately contacted them regarding the order. They did respond back asking me how I wanted to proceed with the order. I informed them I wanted the 5 yards I was promised. This all occurred on August [redacted]. It took until Sept. [redacted] to get a response back. On Sept. [redacted] we agreed on how we would proceed but I never received an updated invoice or any contact. I finally recontacted them on Sept. [redacted] via email and phone. On Oct. [redacted] was agreed (again) on how to proceed with the order. I asked to be sent an invoice again. I am still waiting for for a response back. I did respond again on Oct. [redacted] asking for an update but still haven't heard back.Desired Settlement: I am just waiting for them to ship the 5 yards of fabric that I already paid for.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,