Atlas Auto Sales

Ms. [redacted] did purchase a 2012 Volkswagen Jetta from Atlas Auto onDecember 24, 2014. The vehicle was sold "As Is" and all the required documents were signed at the time of purchase and Ms. [redacted] was given copies at that time. Atlas Auto did agree to replace the windshield and "check and...

advise"lights on dash. Ms. [redacted] took delivery of the vehicle and brought it back several days later to have the windshield replaced and the warning lights checked. We replaced the windshield and the license plate bulb that wastriggering one of the lights. As per our “WE OWE” agreement we advised Ms. [redacted] that she would have to take the vehicle to a Volkswagen dealership for the traction control light. Ms. [redacted] once again took delivery of the vehicle. A couple of weeks later Ms. [redacted] called and stated she had taken the vehicle to a “mechanic” who reset the lights, but they came back on. Ms. [redacted] wanted Atlas Auto to repair the vehicle; I explained to her that we had done everything we had promised and that the vehicle was sold “AS IS”. Ms. [redacted] returned to dealership on January 19, 2015 with her husband demanding copies of her paperwork. Although she had already received her copies at the time of purchase, we provided her additional copies. Please note that completed and closed files are not kept at the dealership; these files are kept off site in a secure building. During the time were retrieving the documents, Ms. [redacted] husband became irate, he became verbally abusive and physically threatening to my employees, we asked him to step off property or we would have to call the police, he finally complied, we then supplied Ms. [redacted] with her copies and they left the dealership. In summary Ms. [redacted] brought a used car “AS IS”. Everything Atlas Auto promised at the time of purchase was delivered. Thanks,[redacted] Atlas Auto Sales