Atlas Electronics Reviews (1)
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Atlas Electronics Rating
Description: TELEVISION & RADIO-DEALERS
Address: 7205 Cristobal, Atascadero, California, United States, 93422
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Review: I dropped off an item to be repaired and placed a $40 deposit down on the repair. I was contacted by phone approximately two weeks later and notified that they were in the process of ordering parts for the repair. I was never contacted again. When calling to inquire about the status of my repair they had no idea where my item was and no record of my claim # which I had in my possession on the claim check they issued. Employees and owners had no record. They told me that they were not responsible for items left over 30 days which I was aware of because it is written on the claim check. However, I did not neglect the item in question. They failed to properly service the item and/or contact me about its status. Why would I leave an item that I had placed a $40 deposit on. Not only did I not receive a refund but I lost an antique turn table/radio that I was excited to place in my home. Unbelievable business practice. Simply unbelievable. I would highly encourage consumers to look elsewhere for quality and trustworthy service.Desired Settlement: I have no idea the value of the old turn table/radio but I do have a receipt with my $40 charge that I would like refunded. That is the least they can do.
Business
Response:
We strive to make ever customer happy. We would never throw out an item without trying