Atlas Networks

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

We have contacted the customer and expressed our regret for their troubleWe have scheduled them for an install of our services within the next week

Hello,After reviewing the notes on account # [redacted] it appears that our Customer Service Representative reverted the account back to [redacted] on 12/22/2017 at 12:53pm after notifying [redacted] via email of the change. Please see the attached log snippet from our system. At this time, Atlas...

has not reported the account to an outside collections agency. However, as the account is presently 4 months in arrears, it will soon be terminated for non-payment and turned over to our outside collections agency in Phil's name. As [redacted] name is no longer on the account, we will be unable to provide her with any further information as it relates to account #[redacted]. Best Regards,Ryan M[redacted] - CEO

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We have contacted the customer and expressed our regret for their trouble. We have scheduled them for an install of our services within the next week.