Atlas Recoveries

Review: I have been contacted many times by many different people from this company. (names available) I have spoken to 5 different people and have told them all the same thing. I have requested debt verification and something in writing explaining a settlement offer. They have not provided debt verification. I have asked all of the individuals that have called me to not call my work number. They continue to call me at work when they do have a contact number that they can call me at. They leave a message and I have called them back many times. My purpose of this complaint is to secure debt verification. If that can't be provided then I want them to cease and desist. I definitely want them to also stop calling me at work. I have told them repeatedly I can't receive personal phones calls at that number.Desired Settlement: My purpose of this complaint is to secure debt verification. If that can't be provided then I want them to cease and desist. I definitely want them to also stop calling me at work. I have told them repeatedly I can't receive personal phones calls at that number.

Business

Response:

We are in receipt of your letter dated September 15, 2014 regarding a complaint submitted to your office by a Ms. [redacted]. I have carefully reviewed Ms. [redacted]’s complaint and the account referenced in her statement.

Review: Worldwide Recoveries LLC address 2414 S Fairview St Ste 210 Santa Ana, CA 92704-5318. This company made a hard inquiry on my credit report without my consent or knowledge. I have no idea who this company is and I never signed or requested anything from them.Desired Settlement: I would like this hard inquiry off of my credit report immediately. The company needs to request consent from people to run credit reports and identify themselves. I wish my address to be private because I don't want any further problems with this company who I know nothing about.

Business

Response:

Revdex.com

Serving San Diego, Orange & Imperial Counties

4747 Viewridge Ave #200

San Diego, CA [redacted]

Attention: [redacted]

Re: [redacted] – ID: [redacted]

We are in receipt of your correspondence dated April 27, 2014, regarding a complaint submitted to your office by Ms. [redacted]. I have reviewed the details of the complaint and thoroughly investigated the account associated with Ms. [redacted].

Pursuant to the results of my investigation, Ms. [redacted]’s complaint that WorldWide Recoveries, LLC performed an UNAUTHOROIZED and ILLEGAL inquiry on her credit report is 100% without merit. Pursuant to our Rights under the FCRA, as the LEGAL, TITLE BEARING OWNER of Ms. [redacted]’s US Bank DDA Overdraft Bank Account ending 1691 we are well within our Rights to legally run her report as a collection Inquiry. Furthermore, our company has performed our Due Diligence by mailing Ms. [redacted] a First Notice/Validation letter to her last known address [redacted] which clearly advises her of our Collection attempts. Ms. [redacted] has failed to either Dispute or Request Validation within the 30 day Validation period, and our collection representatives have made several attempts to communicate with her in an effort to provide resolution to this outstanding balance.

Albeit our policy to resolve all consumer complaints to the best of our ability, because our credit bureau inquiry was well within the scope of the law I am unable to remove it from Ms. [redacted]’s credit report. However, I have closeed Ms. [redacted]’s account with in our office, meaning she will no longer receive calls from our company regarding her UB Bank account.

Ms. [redacted] is welcome to contact me personally at by phone at (714) 845-3620 or by email at [redacted]@platinumholdingllc.com if she has any additional questions, comments or concerns.

With Regard,

Compliance Officer

Collection Consulting Services, LLC

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I dispute this on the facts:

Review: I have paid my debtover a month ago that was originally from HSBC that was sent to collections to Atlas Recoveries. I was told I would get a receipt mailed to me. I still am waiting on the receipt, I have tried calling numerous times, no one will call me back.I need proof this bill was paid off other than my receipts.Desired Settlement: I need a receipt mailed to my home address stating it was paid in full.

Business

Response:

To whom it may concern:

I am just now in receipt of the complaint submitted to your office by Ms. [redacted]. Prior attempts to provide Ms. [redacted] with the Paid In Full letter that she requested were unsuccesful due to an error with the email address that Ms. [redacted] gave our representatives. However, I do sincerely apologize for any inconvenience caused by our delay in providing this letter. If Ms. [redacted] would like to speak with me regarding this matter, I welcome her to contact me directly at (714) 845-3622 or via email at [redacted]@premiumassetsvs.com.

Thank you,

Compliance Officer

Premium Asset Services, LLC

Review: This company has never sent me a notice of a debt. They have been calling my place of employment for 2 weeks on a daily basis. They are harassing and rude to the secretaries. They haave been told this is my place of employment and to not call here any more, but they continue daily. I am a teacher and they have threatened to go to the school board and have also threatened to speak to my principal.Desired Settlement: I want them to quit calling my place of employment immediately and to stop harassing and threatening my office staff. They are not to discuss any information about me to anyone other than me. They also give a different company name anytime they call.

Business

Response:

We are in receipt of your letter dated August 13, 2014 regarding a complaint submitted to your office by a Ms. [redacted]. I have reviewed the details of the complaint and thoroughly investigated the account associated with Ms. [redacted]’s telephone numbers.

Review: Agency contacted me regarding a US Bank account. They indicated I owed money. I advised I never had an account at US Bank. I've also advised the other 4 agencies. I asked why they made a HARD INQUIRY on my credit report. They were rude threatened me with legal suit and hung up. I called back to get a fax to send Affadavitt of Forgery and once again asked why the HARD INQUIRY. Rude again. I've never received anything from this agency binding me to this debt. They have made an inquiry on my credit report with notification which violated the FCRA. They continue to threaten and harrass me.Desired Settlement: Remove hard inquiry from my credit report

Business

Response:

To Whom It May Concern: