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ATM Pizza

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ATM Pizza Reviews (1)

Review: 1. on 10-*-2013 I ordered a Papa Johns pizza online using my login [redacted]

2. The price online was $19.99 for the pizza

3. I paid that price

4. I went to pick it up at the [redacted] store and found that the advertized price was $18.99 for the exact same pizza

5. I called the Papa Johns customer service number ###-###-#### to file the complaint

6. I received no settlement as of 10-**-2013Desired Settlement: Please provide me with a gift card for a new pizza for this misrepresentation and false advertizing

Business

Response:

Papa John's International's Operations Call Center has investigated [redacted]'s complaint. [redacted] placed an online order for an extra large pizza at the regular menu price of $19.99. This is the same price listed in the Hicksville restaurant's point of sale system. The local Papa John's restaurant is owned and operated by a franchisee, ATM Pizza, Inc. The franchisee is responsible for any discrepancies between the point of sale system and their advertised price. Papa John's International apologizes for any inconvenience this may have caused.

Business

Response:

We apologize for the misunderstanding on the pricing and will like to offer [redacted] Papa Johns Gift Card worth value of $20.00. As of our online database wasn't up to date to current pricing available in out restaurant.

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Description: PIZZA

Address: PO Box 744, Hicksville, New York, United States, 11802

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