Atmark Trading Reviews (%countItem)
I've bought 6 computers which all worked fine. I bought one that a problem and I had a replacement very fast.
Packing is excellent.
I placed an order for a laptop on the atmarktrade website. Its has been 2 weeks with no shipping information, or contact from the company. I have tried calling and e-mailing, with no response. At this point, I would just like my money back, but I'm filing a formal complaint because I don’t think i’m going to get my order or my money back.
I bought a surface, keyboard and pen. The website said “order in the next xx hours to receive your order by April 9.” Since I wanted it sooner I paid for expedited shipping. On April 6 I emailed the company and sent them a Facebook message because I had not gotten any updates. After they responded saying it would ship that day, a shipping label was created. On April 8 I called and emailed the company because the package still has not gotten to the shipper. Later that day the package did get to the shipper. I got my order on April 10, a day after I would have gotten it without the expedited shipping. I highly doubt my order would have shipped when it did if I had not called and emailed.
The order was for a surface, keyboard and pen. The keyboard that came has letters that did not work and one that popped off and will not go back on. The pen was not in the package at all. Once again I called the company about these items and the lack of expedited shipping. The person I spoke to was very demeaning and cussed at me multiple times during the phone call. After filling a dispute with my bank, they have only refunded $40 even though the keyboard and pen added a cost of $100 and the expedited shipping that I did not recorded was $11.
Warning this is a scam company. You will not receive your laptop and will have to dispute the charge via your credit card company.
This is a direct competitor of ours that has lost business to Atmark. This statement is also libelous and has no basis in fact. This person order products during the Covid 19 crisis and demanded we his order ahead of ones placed by Health Care Organizations. When we refused and refunded his order he decided he was going to shut us down.
So far, horrible experience. Paid upfront for 30 laptops and received 3. Two of them were missing batteries. Now my emails are not being returned.
HORRIBLE experience. Ordered an iphone for our daughter.
Arrived LOCKED. No communication, had to return it. Never sent a replacement, had to call them 10 times, today, two months later, this ATMARK clerk has a nasty (!) attitude and claims I had been refunded, this after some other clerk had promised to send 'something better' because they dropped the ball.....
AMEX will get my money back, what a bunch of losers.
The company is refusing to refund a purchase for a faulty product.
I purchased a laptop from this company on September 18, 2019. It shipped with USPS and was delivered on September 30. I contacted them on October 15 (well within the return for refund policy time frame) to get support on an issue with wifi. It simply would not connect to a wifi network. After discussing with them, I agreed to have them send a replacement wifi card and I would change it out myself in an effort to resolve the issue without having to return it for a refund.
The replacement wifi card arrived and I changed it out. It seemed to work for a day or two, but then the same issues of it not connecting or not staying connected arose again. I contacted them on November 1 to say that this did not work and I would like to return it for a refund. No answer. I emailed again, no answer.
I called them on November 6 to get a new rma and was told it will be repaired and returned. It is out of the 30 day return for refund period. NO. It is not.
I would like a refund for this laptop that does not work properly.
I have GOT to learn to look up reviews of these companies BEFORE I order from them. Internet businesses are faceless entities that can steal from you and there is nothing you can do about it. No office to drive to and complain, and if they don't want to take or return your calls you are just left holding the bag. Do NOT send Atmark Trading your money!
The customer ordered a HP 8300 All in one Desktop Computer on 9/23/2019
The item was delivered on 9/30/2019.In the public domian on our website the delivery time frame for orders is 3-7 business day. This delivery was within the delivery time period. The customer has not sent any communication about any issue with his system. The customer does have a 30 no questions asked return window, that he can return the item.However, at this point in time we have had zero communication with the customer.
I wish to bring to your attention that the company by name AT*** Trading INC. Located in Michigan listed in the below address, is represented by Mr. ***. We have been a victim of fraud by him and his company for an amount of $19,500 taken with a promise to supply refurbished laptops. All of his correspondences have been conducted on Email ***@atmarktrade.com with his website of his company as www.atmarktrade.com.
I have attached my complaint and proof of the transaction promised by him and is currently absconding and does not respond to call of ours for the delver of the promised goods for which the payment was collected. Attached the complaint, proof of the transaction and the promised made and finally no replies to any of our calls or mails. And is currently absconding.
Request you to kindly help us to trace this fraud company and take action to ensure frauds of this nature do not occur in USA and especially under your jurisdiction. I have so many business relationships that I have and have been conducting in similar capacity for the past 20 plus years.
Below are the contact information of the company under question showing two different correspondence addresses.
AT*** Trading INC
Plymouth, MI 48170
Farmington Hills, MI 48335
Contact Phone Numbers.
I am currently on business Visit in India and will request you to please correspond with my Representative Mr. *** on located in Texas for any immediate correspondence needs and he is an US Citizen. I can be further reached on any time for any further clarifications or information.
My immediate mailing address within USA is
C/o Mr. ***
2561 lake bend drive, Little Elm, TX 75068
Ph : *** / ***
Request you to kindly let me know how you can help me on this issues
With Warm Regards.
S. *** kumar
Compulease Networks Pvt Ltd / Dell Technologies
# *** INDIA
Mobile: *** USA: , UK:
We send the money on 24/10/2017 $21750 against 150 pieces of HP Folio laptops, *** the president of atmark trading confirmed that he received the money in his bank account which is ***, since then he is not answering the calls and unable to tell us that when they gonna delver us the order. we have been trying chasing him since then over the phone and emails. we only have one mobile number and there's no company landline or anything. Kindly advise us what can we do at this stage.