Student [redacted] was terminated from training due to a medical and safety of flight concernStudent made no effort to resolve medical concerns with documentation from FAA approved aeromedical examinerRefund was issued in accordance with the Training & Refund Policy.Following notes are summarized from our electronic student record:7-1- [redacted] went catatonic (literally) and left the training center in an ambulance backed up by policeWas hospitalized7-2- [redacted] went AWOL from the hospital and nobody could find him (including his mom) 7-7-resurfaced in DallasMoved out of housing7-14-Claimed he was unaware of why his program is discontinued7-17-explained - very nicely and professionally: [redacted] called and and asked why his program was terminatedI explained that since he had to leave the training center in an ambulance after becoming unresponsive we are concerned about his health and ability to maintain an FAA medicalWhen asked if he was okay, he acknowledged that he does have a "health issue that he needs to deal with" but gave no specifics otherwiseAdvised that he should prioritize his health first, coordinate with his AME, and when that was all sorted out, then consider continuing his trainingUntil then advised his program was closed and he would receive a refund IAW T/R shortly.3-25- [redacted] has resurfaced again, looking for belongings that may or may not have been in JAX housing months agoNot sure of the disposition3-28, increased demands and hostility - disputing his refund amountemail to me:Hello,Please explain to me for what reason my program was discontinued and why I was not allowed to continueI need it in writing, a phone call will not acceptable this timeI need it in writing from you please.Have a great day, [redacted] We wish [redacted] the best of success
On August 3, 2010, [redacted] ( [redacted] paid a non-refundable first payment to secure his class date for October 4, in Jacksonville, Florida.On October 4, 2010, [redacted] no-showed his class start dateATP made multiple attempts to contact the student, but with no successEven his father and uncle called ATP trying to locate him as well.The non-refundable first payment covers the cost of materials and supplies shipped to the student prior to arrival, and the dedication of instructor and aircraft resources for a specific start date and training center combinationThis policy is described on our website at https://atpflightschool.com/airline-career-pilot-program/policies.html [redacted] never returned our calls until when he advised us of numerous background disqualifying events that would have prevented his admission into the program had he been truthful with our admissions staff from the outsetHe never explained why he no-showed his class date months earlier.ATP will not refund this student's non-refundable first payment, and this student will not be admitted into our training programsATP is not the school for him, but we wish him the best of success in achieving his career objectives
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:First off the company of ATP manipulates people and you Revdex.comThe lack of break down of actually cost and the training program and what it's really going to costBecause of the hours that I have accrued from another flight school is not what going what the price is going to be listed as price on the what there custom planI have stated to them in emails that I still have that I lack some resources and they were rude aboutThey wanted me to have my FAA IFR written done before I cameWhich that is supposed to be taught by themThey have advertisement on there websiteWhich they don't have a Seattle outfitBut really that is in Tacoma Narrows AirportI have spoke to your people about it recently that you have not change itThey change there program for days and recommend daysThey had no set program, so that states to me that they are not fit as a program as they stateThey just want to put you into an aircraft and take your lump sum money and then when money gone then what's next, guess what I'm sorry we can't help you I did go down to JAX FLIf you know what I look like then you don't know how to do business in the first placeThese people are not held accountableI believe that they did not have there acts togetherThey were aggressive sales people that didn't do there end of the workYou really don't need a cell phone to flyYou call on FSS and expect there departure timeOther than that if they come up with an exact break down of the training and how long it going to takeThen I would of done itBut since they do a lot of talking and no proof of the training and taking money, that is not business professionalismEthics are needed to be concluded into itI don't want to be left stranded in FL by people that lack to do there jobI will further more in the next response Regards, [redacted] ***
In the original complaint, the prospective customer asked for a refund of the $non-refundable first payment to reserve a class date.Because he no-showed/no-called, and never contacted us until months after his scheduled start date, we are unwilling to offer the flexibility we would normally offer any student with extenuating circumstancesThis Revdex.com complaint now comes five years after the factThe prospective student was scheduled for Jacksonville, FloridaI don't understand how Seattle entered the complaintAlso, because we are located at airports, it's customary for us to refer to a major metropolitan area like Seattle, Dallas, Atlanta, etcwhen the actual small airports are in suburbs of those major citiesOur program is one of the most well defined programs in the industryWe list hour-by-hour and day-by-day detail on our websiteThis prospective customer never even began trainingNone of the arguments relate to his request for his non-refundable deposit to be returned.I have no further information to add or resolution to suggest
Student [redacted] was terminated from training due to a medical and safety of flight concernStudent made no effort to resolve medical concerns with documentation from FAA approved aeromedical examinerRefund was issued in accordance with the Training & Refund Policy.Following notes are summarized from our electronic student record:7-1- [redacted] went catatonic (literally) and left the training center in an ambulance backed up by policeWas hospitalized7-2- [redacted] went AWOL from the hospital and nobody could find him (including his mom) 7-7-resurfaced in DallasMoved out of housing7-14-Claimed he was unaware of why his program is discontinued7-17-explained - very nicely and professionally: [redacted] called and and asked why his program was terminatedI explained that since he had to leave the training center in an ambulance after becoming unresponsive we are concerned about his health and ability to maintain an FAA medicalWhen asked if he was okay, he acknowledged that he does have a "health issue that he needs to deal with" but gave no specifics otherwiseAdvised that he should prioritize his health first, coordinate with his AME, and when that was all sorted out, then consider continuing his trainingUntil then advised his program was closed and he would receive a refund IAW T/R shortly.3-25- [redacted] has resurfaced again, looking for belongings that may or may not have been in JAX housing months agoNot sure of the disposition3-28, increased demands and hostility - disputing his refund amountemail to me:Hello,Please explain to me for what reason my program was discontinued and why I was not allowed to continueI need it in writing, a phone call will not acceptable this timeI need it in writing from you please.Have a great day, [redacted] We wish [redacted] the best of success
On August 3, 2010, [redacted] ( [redacted] paid a non-refundable first payment to secure his class date for October 4, in Jacksonville, Florida.On October 4, 2010, [redacted] no-showed his class start dateATP made multiple attempts to contact the student, but with no successEven his father and uncle called ATP trying to locate him as well.The non-refundable first payment covers the cost of materials and supplies shipped to the student prior to arrival, and the dedication of instructor and aircraft resources for a specific start date and training center combinationThis policy is described on our website at https://atpflightschool.com/airline-career-pilot-program/policies.html [redacted] never returned our calls until when he advised us of numerous background disqualifying events that would have prevented his admission into the program had he been truthful with our admissions staff from the outsetHe never explained why he no-showed his class date months earlier.ATP will not refund this student's non-refundable first payment, and this student will not be admitted into our training programsATP is not the school for him, but we wish him the best of success in achieving his career objectives
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:First off the company of ATP manipulates people and you Revdex.comThe lack of break down of actually cost and the training program and what it's really going to costBecause of the hours that I have accrued from another flight school is not what going what the price is going to be listed as price on the what there custom planI have stated to them in emails that I still have that I lack some resources and they were rude aboutThey wanted me to have my FAA IFR written done before I cameWhich that is supposed to be taught by themThey have advertisement on there websiteWhich they don't have a Seattle outfitBut really that is in Tacoma Narrows AirportI have spoke to your people about it recently that you have not change itThey change there program for days and recommend daysThey had no set program, so that states to me that they are not fit as a program as they stateThey just want to put you into an aircraft and take your lump sum money and then when money gone then what's next, guess what I'm sorry we can't help you I did go down to JAX FLIf you know what I look like then you don't know how to do business in the first placeThese people are not held accountableI believe that they did not have there acts togetherThey were aggressive sales people that didn't do there end of the workYou really don't need a cell phone to flyYou call on FSS and expect there departure timeOther than that if they come up with an exact break down of the training and how long it going to takeThen I would of done itBut since they do a lot of talking and no proof of the training and taking money, that is not business professionalismEthics are needed to be concluded into itI don't want to be left stranded in FL by people that lack to do there jobI will further more in the next response Regards, [redacted] ***
In the original complaint, the prospective customer asked for a refund of the $non-refundable first payment to reserve a class date.Because he no-showed/no-called, and never contacted us until months after his scheduled start date, we are unwilling to offer the flexibility we would normally offer any student with extenuating circumstancesThis Revdex.com complaint now comes five years after the factThe prospective student was scheduled for Jacksonville, FloridaI don't understand how Seattle entered the complaintAlso, because we are located at airports, it's customary for us to refer to a major metropolitan area like Seattle, Dallas, Atlanta, etcwhen the actual small airports are in suburbs of those major citiesOur program is one of the most well defined programs in the industryWe list hour-by-hour and day-by-day detail on our websiteThis prospective customer never even began trainingNone of the arguments relate to his request for his non-refundable deposit to be returned.I have no further information to add or resolution to suggest