I am sending you this email in regards to the complaint upon our company: Our reservation agreement is only to be responsible for making up lost time at a mutual agreement date .Upon his reservation date he had switched to a smaller vehicle on both dates ; and when he had decided to only do the one date I did try to see at first if he would like to use his remainder balance for a future reservation and never did receive any response so I did try and explain that I can try and have his account refunded only $was refunded ,he had used some of his credit already ,It is not our Policy to refund deposits or payments when we hold the vehicle for the reservation dateIn our reservation agreement it clearly explains our policies Sincerely Yours, Atrium Limousine Service LLC
widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">I am sending you this email in regards to the complaint upon our company:
Our reservation agreement is only to be responsible for making up lost
time at a mutual agreement date .Upon his reservation date he had switched
to a smaller vehicle on both dates ; and when he had decided to only do the one
date I did try to see at first if he would like to use his remainder balance for a future
reservation and never did receive any response so I did try and explain that I can try
and have his account refunded only $247.95 was refunded ,he had used some of
his credit already ,It is not our Policy to refund deposits or payments when we hold the
vehicle for the reservation date. In our reservation agreement it clearly explains our policies.
I am sending you this email in regards to the complaint upon our company: Our reservation agreement is only to be responsible for making up lost time at a mutual agreement date .Upon his reservation date he had switched to a smaller vehicle on both dates ; and when he had decided to only do the one date I did try to see at first if he would like to use his remainder balance for a future reservation and never did receive any response so I did try and explain that I can try and have his account refunded only $was refunded ,he had used some of his credit already ,It is not our Policy to refund deposits or payments when we hold the vehicle for the reservation dateIn our reservation agreement it clearly explains our policies Sincerely Yours, Atrium Limousine Service LLC
widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">I am sending you this email in regards to the complaint upon our company:
Our reservation agreement is only to be responsible for making up lost
time at a mutual agreement date .Upon his reservation date he had switched
to a smaller vehicle on both dates ; and when he had decided to only do the one
date I did try to see at first if he would like to use his remainder balance for a future
reservation and never did receive any response so I did try and explain that I can try
and have his account refunded only $247.95 was refunded ,he had used some of
his credit already ,It is not our Policy to refund deposits or payments when we hold the
vehicle for the reservation date. In our reservation agreement it clearly explains our policies.
Sincerely Yours,
Atrium Limousine Service LLC