ATT Venture Limited Reviews (1)
ATT Venture Limited Rating
Description: Internet Services, Computers Hardware, Software & Services, Computers Hardware, Software & Services
Address: 9796 Thornbush Drive, Fairfax Station, Virginia, United States, 22039
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Review: hi my name is [redacted] and im a AT&T customer for long time. I have AT&T internet and home phone. since probably February I started having problem with internet. I called AT&T company and told their representative that my internet is extremely slow. after they gave me a "good" deal with [redacted] internet. I installed it and after I did it my internet was still extremely slow,instead of 3Mbps as I have been told by AT&T representative I started having 0.5-0.9Mbps etc. my internet jumped up and down but I have never gotten anything like 3Mbps as they promised. they gave me few dollars discount since I changed to [redacted] internet but I still paid for very slow internet. I called company and they sent a technician but he didnt resolve the problem. then internet was down for a week,and I they sent another technician. he fixed the problem but not the internet speed,it still was very slow. 2 weeks ago internet was down again for 2 weeks and they sent 3rd technician and he didnt fix anything. few day ago they called me and told me that I need to lower internet speed to 0.7Mbps,and now internet even slower then before. this is the worst service i've ever gotten. they charged me for 3Mbps but I have never gotten this speed. this is terrible service and I think they cheated on me.Desired Settlement: I want them to fully refund me from the date I installed [redacted] Internet and come and fix the problem I have.