Attenborough & Son Paving

We were looking to have our driveway ripped up and completely redone in 2019. We made a lot of calls, many never called back, some charged way too much. Attenborough answered all our questions, gave us a fair price, a start date and showed up to do the job. The job was done quickly and efficiently. The team that came to do the work was professional and courteous. They even found a problem under the driveway that they showed me, and then fixed it for us.
In the following years when we needed the driveway sealed, they responded to our calls and came out quickly. Again, the team explained the process, was professional and courteous. I was given a fair price. I have recommended them to friends and neighbors in the past and still find them to be the best company for us.

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

On 6/23/We fixed the problem areas and customer is satisfied with work now Thank you

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Review: On January 2nd 2014 you provided services of completing 2 inch asphalt for the parking lot in the above location to the my company. You guaranteed your work for 2 years in writing. We made payment in the amount of $8000.00 in full the day the services were rendered. On January 3rd there was light snow and when ploughing the snow and the asphalt came off leaving the property with holes in the parking lot. We first notified you of the damages and asked if you can come and fix the holes or you need to refund me the money.

At that time, you indicated that you will come and take a look at the damages and fix them. During your visit to the property you disagreed to repair the damages even I have proof of written agreement stating the guartee. It has been 7 months and no one has come out to fix the damages not have I received a refund.Desired Settlement: My expectation is that you keep your end of the bargain and fix the damages and if you are unable to do so, issue a full refund in the amount of $8000.00.

Business

Response:

On 6/23/2014 We fixed the problem areas and customer is satisfied with work now . Thank you

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,