Attic Construction

I was very happy with the work this company recently did at our homeThey paid a lot of attention to my concerns (for example taking care that our new wooden floors didn't get damaged) and did exactly what they said would in terms of the attic clean up, repairs to the vents and duct workIt is good to know that the new insulation will help with the cost of cooling our house this summer! They also provided a written report and before and after photosThe staff was great to work with, from [redacted] who initially came to the house and the cheerful lady who answered the phone to the guys who came and sweltered up in the attic

My sincerest apologies to you for the unsatisfying experience you encountered regarding our serviceYour satisfaction is truly important to Attic Construction, and to me personallyIt is our goal to ensure the successful execution of service for all our customers, despite obstacles or issues that arise in this complicated process of cleaning and rodent proofing atticsWe have tired to offer to send an HVAC company to fix the furnace for you, however you chose to turn this downFurthermore we fully stand behind our year warranty of rodent proofing serviceWe get great results with this service, but cannot assist you if you do not let us re-treat anything that needs attention– again, please feel free to call us to re-inspect and fix any issue you may be experiencing

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. [The attic had many holes to the roof and insulation is now full of droppings. The technicians broke AC overflow pan and "faked" the furnace to work unsafely. The technicians lied so many times to me. I would never allow this company in my home again. I want my money returned.] Regards, [redacted]

***, Attic Construction and I personally truly apologize you are not satisfied with our serviceOur technicians are highly rated specifically regarding our integrity and honestyWe have performed a complete attic restoration at your property, including a thorough cleaning, sanitizing, rodent proofing and re-insulating your attic with new insulation, bringing it up to codeAs with all our work, we document each step of the process with photosWe would be glad to share these with you to ease your mind as to the thoroughness of our workThese photos include before and after photos of your attic, including the attic area completely cleaned out and insulatedAlso, there are numerous pictures of holes we have sealed to prevent future rodent activityIf you are concerned with our rodent proofing service or it was not performed to your utmost satisfaction, per our warranty agreement, we will return to fix this for you with no additional charge, if you choose to do soOur clients satisfaction is important to us and we strive to ensure all our clients are completely satisfied with our services