Attic Ladder Guy Reviews (%countItem)
Attic Ladder Guy Rating
Address: 13920 Northwood Village Drive Piedmont, Piedmont, Oklahoma, United States, 73078
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Jay was terrific! I needed a part for my attic ladder. Not one company was interested in servicing me, claiming they can only sell me if the original part was theirs etc. etc.I left a message with Jay and within an hour or so he called me back.
I gave him the details. He told me that due to Covid he was out of stock& would contact me when he's restocked. I didn't know Jay & I didn't hear from him so I forgot about it. One day I get a call from Jay that it's back in stock and I should put my order in on the website.
I did that & within a couple of days I had the part. In my conversations with him I saw a man of honesty,integrity and a man genuinely interested in his customer. I highly recommend Attic ladder guy to anyone needing any of his services. YOU CAN'T GO WRONG! Manny from Upstate New York
Two times, Oct 1, and Oct 7, Jay canceled install 9am morning of install appt. said the lift did not come in each time. When ask why he could not have contacted me prior to the morning of appt each time, he said he tried and phone went to voicemail, when asked if he left a message, he said no. Clearly he did not try to contact me, he informed me that lift deliveries come to his house, UPS, FedEx, and freight companies do not usually show up to a residence before 9am, regardless he said if I wanted to cancel it is fine...what? You just canceled on me Jay! He began to yell and say “what am I supposed to do! The damn lift didn’t come in!!” Then he hung up on me. I tried calling back and he did not answer. I left a voicemail which I have a recording of. Along with a text message to him as well. Jay is not honest, and knew well before 9am morning of install both times that he did not have the lift he had tried to sell me. So glad I did not give this guy any money! Nor allowed him to do any work at my home. As I highly doubt he would have stood behind his work!! Extremely disappointed in this guys business conduct, manners and attitude. It directly reflects back on the companies he installs for. I’ve reached out to both lift companies with my concerns, along with phone records of calls and text communications. Please avoid this guys sales pitch and low ball pricing. It’s not worth the hassle or attitude. After contacting lift manufacturer they stated they knew him well and had no shipments outstanding or issues. And something must be wrong. I said something is wrong alright. They even tried selling me a lift. For someone else to install. No thank you. He ruined it for this company. Very disappointed!
Jay *** knows his business and well worth the money for excellence! After talking with me, Jay knew exactly what I needed. He arrived on time, removed my old wooded attic ladder, replaced with new aluminum ladder and cleaned up afterwards. I will recommend him to everyone!
Lyn P.
The Attic Ladder Guy did a great job on our Attic ladder and repaired our brick mailbox.
He did a really great job went over and above. Really enjoyed dealing with him.
Very knowledgeable. Pleased with efficiency of installation once on site.
Thank you, and happy holidays!
Jay was great! Fast, efficient and did a great install and cleanup. I would highly recommend this company!
Thank you sir, it was great meeting you!
Jay was great, we had him replace our attic ladder and had him come back to add attic flooring. Great job, very nice and professional!
Thank you ma'am. It was a pleasure meeting you, and let me know if you ever need anything!