Attorney Mark Miller

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
There are no geographical restrictions on travel according to Spallco's websiteIt states that there is unlimited mileage for travel east of the Mississippi RiverThe terms on their website state that authorization needs to be obtained for travel west of the Mississippi RiverWe did not violate our contract or the terms and conditions set forth by the company as listed on their websiteI have attached a copy of the terms and conditions as listed on their website for your review.
Regards,

The customer making this complaint rented a vehicle to travel to Washington DC as stated in both the rental agreement and reservation. Traveling outside of the destination is a violation of the rental agreement. The vehicle malfunction was unfortunate, beyond our control as we do not built the...

vehicles and unanticipated. We immediately refunded to entire rental fee and are unable to provide compensation for the undisclosed trip to Florida.