Customer was informed this service is a smoothing treatment not a permanent straightenerCustomer was also informed when booking that take home products would need to be purchased from our salon for salon to be able to guarantee the serviceCustomer declined to purchase and informed me she would
buy from amazonI stressed to her that professional products should only be purchased from a professional salonI have been certified with Brazilian blowout since and am located on their certified salon locatorI have never had any dissatisfied clients in that timeCustomer got this service on herself 4/16/and claimed she loved it so much she brought her daughter back on 4/20/for the same serviceCustomer called salon with complaint on 5/20/after another unrelated salon visitShe is now trying to charge back both Brazilian Blowout services as of 6/10/Brazilian blowouts only last maximum of weeks with proper care and use of Brazilian blowout products
Customer was informed this service is a smoothing treatment not a permanent straightenerCustomer was also informed when booking that take home products would need to be purchased from our salon for salon to be able to guarantee the serviceCustomer declined to purchase and informed me she would
buy from amazonI stressed to her that professional products should only be purchased from a professional salonI have been certified with Brazilian blowout since and am located on their certified salon locatorI have never had any dissatisfied clients in that timeCustomer got this service on herself 4/16/and claimed she loved it so much she brought her daughter back on 4/20/for the same serviceCustomer called salon with complaint on 5/20/after another unrelated salon visitShe is now trying to charge back both Brazilian Blowout services as of 6/10/Brazilian blowouts only last maximum of weeks with proper care and use of Brazilian blowout products