Complaint: [redacted] I am rejecting this response because still don't explain where is my down paymentTake look at this I call [redacted] on 8/15/2014.The next day after I left Atwood [redacted] statement that they never received the faxBut Finance Manager told me and my sister that [redacted] didn't want to cancel the serviceSomething is wrong with that pictureIf the Finance Manager know that the service wasn't cancel .Why he didn't let me knowMy problem is thisI came to Atwood to get a good reason car and a good priceTake at my look contractThe price of the car was $ [redacted] Before finance ok .I put an down payment of $***Now my total is $ [redacted] .Then let go to the Finance Manager officeThat is when I got my contract for the car .They had already had my contract ready to goI ask the Finance Manager why my car price went back up to$ [redacted] He said that I need the Extended Service ContractI truth themI told the Finance Manager that I will go home in look over my contractHe said that if I see anything wrong to call him backSo I did the next dayAtwood had enough time to change my paperworkSo again my total for the car was$ [redacted] not included the ***% of financeSo let add this up$ [redacted] down payment ( [redacted] in car payment) so far I pay on this car is $ [redacted] ) So now Atwood want give [redacted] $***) So then the total I pay on this car will be ($ [redacted] ).So u would think I should be almost finish pay for the carYou are so wrongThe balance on my car right now is $ [redacted] .So if [redacted] get the $***The new balance will be around $ [redacted] on the carGo back to want I already pay on the carDon't add upSo [redacted] finance my car at $ [redacted] .They could had finance the car at the $ [redacted] the different is$ [redacted] .So why did I need to put an down payment forI think somebody pocket my $***.So again where is my down payment Regards, [redacted]
To Whom It May Concern: Ms [redacted] , did purchase a Toyota Camry, VIN: [redacted] , on 3/12/ At the time of purchase, Ms [redacted] went into the Finance Office, where she was offered the option of purchasing extended warranty, gap, tire and wheel, etc Mr [redacted] (F&I Manager), explained how all these things work and the cost Attached you will find the contract Ms [redacted] signed along with the contract for the extended warranty and disclosures Each of these forms clearly state the price and financed amounts On 4/13/14, Ms [redacted] called Mr [redacted] and wanted to cancel her extended warranty After talking to her, he faxed her the paperwork to sign and told her we would cancel it for her Ms [redacted] came back to the dealership about the extended warranty and her down payment [redacted] and [redacted] (Sales Manager) explained to Ms [redacted] that the car was financed with ***, went over her contract again showing her where the down payment was applied The additional $ [redacted] for her Extended Service Contract, would be subtracted from the amount she financed with *** Since the Camry and the extended service contract was all financed by ***, all reimbursements go to them Ms [redacted] 's note would stay the same If you have any further questions or I can help in any way, please do not hesitate to call me Sincerely, [redacted] Internet Manager Atwood Chevrolet 601-638-Office 601-638-Fax 601- [redacted] Cell [redacted] @gmail.com www.atwoodchevrolet.com
To Whom It May Concern: Atwood Chevrolet has responded to all the requests of Ms [redacted] and the Revdex.com, We have explained to Ms [redacted] and provided signed legal documents to her, showing the contract, finance charges, where her down payment of $ [redacted] was applied We have done everything I know to do Ms [redacted] even sent back the same documents proving what we have told her time and time again Each time we provide a statement, Ms [redacted] counters, asking for a different settlement This time she asks that her contract be re-done We cannot redo her contract She is contracted with [redacted] Bank, not Atwood Chevrolet As far as the extended service contracts, Ms [redacted] was offered the benefit of a service contract and Ms [redacted] chose to add it, and then changing her mind on 3/14/ Also, no contract is printed in the Finance Office until the customer is in the office and agrees to terms and conditions, including warranties and any other products offered by Atwood Chevrolet Here are the figures once again for Ms [redacted] : $ [redacted] is her cash price, this includes taxes $***- down payment $ [redacted] Car Price after down payment $*** Extended Warranty Contract Gap Tire & Wheel, Doc Fee, and Title Fee $ [redacted] $ [redacted] Bank Finance Charges $ [redacted] This is the amount you would pay if you paid your regular note of payments of $ [redacted] Again, this is all on The Federal Truth In Lending Disclosures Statement The $ [redacted] Extended Warranty will be credited back to her account with *** However, that does not erase the fact you have finance charges with *** Atwood Chevrolet has done all we can do and are within all legal guidelines The process we use is to protect Atwood Chevrolet, the Sales Manager and the Sales Staff The allegations made by Ms [redacted] are without merit, therefore Atwood Chevrolet has exhausted all means of satisfying Ms [redacted]
Complaint: [redacted] I am rejecting this response because First of all I never ask for the Extended Service ContractYour Finance Manager said that I need itPlus my contract was already done When I walk into his officeOne thing I will like is to redo my Contract Just started for the begin$ [redacted] -$***= [redacted] Yes I sign the contractDo that mean that I should forget about my moneyThat is very insult to meMy contract is not right bottom lineAll the number don't add upPlus to much money went out on the car already in month Like I said .$***+6month of payment on the car$ [redacted] ) still want to give more money away$***=$ [redacted] ) Just in 6month)In my balance will still be over $ [redacted] on the carNo matter how you try to add up the number still don't justified were is my down paymentSomebody pocket my $***.In they add the Service Contract .Remember I call back the next day to get the service charge offBut your Finance Manager never took it offStill had enough time to redo my contractOn March ( Ally could had finance the whole car.$ [redacted] -$ [redacted] = [redacted] different .Why)Again you all can redo my contractIf not I will just take more legal action Regards, [redacted]
Complaint: [redacted] I am rejecting this response because still don't explain where is my down paymentTake look at this I call [redacted] on 8/15/2014.The next day after I left Atwood [redacted] statement that they never received the faxBut Finance Manager told me and my sister that [redacted] didn't want to cancel the serviceSomething is wrong with that pictureIf the Finance Manager know that the service wasn't cancel .Why he didn't let me knowMy problem is thisI came to Atwood to get a good reason car and a good priceTake at my look contractThe price of the car was $ [redacted] Before finance ok .I put an down payment of $***Now my total is $ [redacted] .Then let go to the Finance Manager officeThat is when I got my contract for the car .They had already had my contract ready to goI ask the Finance Manager why my car price went back up to$ [redacted] He said that I need the Extended Service ContractI truth themI told the Finance Manager that I will go home in look over my contractHe said that if I see anything wrong to call him backSo I did the next dayAtwood had enough time to change my paperworkSo again my total for the car was$ [redacted] not included the ***% of financeSo let add this up$ [redacted] down payment ( [redacted] in car payment) so far I pay on this car is $ [redacted] ) So now Atwood want give [redacted] $***) So then the total I pay on this car will be ($ [redacted] ).So u would think I should be almost finish pay for the carYou are so wrongThe balance on my car right now is $ [redacted] .So if [redacted] get the $***The new balance will be around $ [redacted] on the carGo back to want I already pay on the carDon't add upSo [redacted] finance my car at $ [redacted] .They could had finance the car at the $ [redacted] the different is$ [redacted] .So why did I need to put an down payment forI think somebody pocket my $***.So again where is my down payment Regards, [redacted]
To Whom It May Concern: Ms [redacted] , did purchase a Toyota Camry, VIN: [redacted] , on 3/12/ At the time of purchase, Ms [redacted] went into the Finance Office, where she was offered the option of purchasing extended warranty, gap, tire and wheel, etc Mr [redacted] (F&I Manager), explained how all these things work and the cost Attached you will find the contract Ms [redacted] signed along with the contract for the extended warranty and disclosures Each of these forms clearly state the price and financed amounts On 4/13/14, Ms [redacted] called Mr [redacted] and wanted to cancel her extended warranty After talking to her, he faxed her the paperwork to sign and told her we would cancel it for her Ms [redacted] came back to the dealership about the extended warranty and her down payment [redacted] and [redacted] (Sales Manager) explained to Ms [redacted] that the car was financed with ***, went over her contract again showing her where the down payment was applied The additional $ [redacted] for her Extended Service Contract, would be subtracted from the amount she financed with *** Since the Camry and the extended service contract was all financed by ***, all reimbursements go to them Ms [redacted] 's note would stay the same If you have any further questions or I can help in any way, please do not hesitate to call me Sincerely, [redacted] Internet Manager Atwood Chevrolet 601-638-Office 601-638-Fax 601- [redacted] Cell [redacted] @gmail.com www.atwoodchevrolet.com
To Whom It May Concern: Atwood Chevrolet has responded to all the requests of Ms [redacted] and the Revdex.com, We have explained to Ms [redacted] and provided signed legal documents to her, showing the contract, finance charges, where her down payment of $ [redacted] was applied We have done everything I know to do Ms [redacted] even sent back the same documents proving what we have told her time and time again Each time we provide a statement, Ms [redacted] counters, asking for a different settlement This time she asks that her contract be re-done We cannot redo her contract She is contracted with [redacted] Bank, not Atwood Chevrolet As far as the extended service contracts, Ms [redacted] was offered the benefit of a service contract and Ms [redacted] chose to add it, and then changing her mind on 3/14/ Also, no contract is printed in the Finance Office until the customer is in the office and agrees to terms and conditions, including warranties and any other products offered by Atwood Chevrolet Here are the figures once again for Ms [redacted] : $ [redacted] is her cash price, this includes taxes $***- down payment $ [redacted] Car Price after down payment $*** Extended Warranty Contract Gap Tire & Wheel, Doc Fee, and Title Fee $ [redacted] $ [redacted] Bank Finance Charges $ [redacted] This is the amount you would pay if you paid your regular note of payments of $ [redacted] Again, this is all on The Federal Truth In Lending Disclosures Statement The $ [redacted] Extended Warranty will be credited back to her account with *** However, that does not erase the fact you have finance charges with *** Atwood Chevrolet has done all we can do and are within all legal guidelines The process we use is to protect Atwood Chevrolet, the Sales Manager and the Sales Staff The allegations made by Ms [redacted] are without merit, therefore Atwood Chevrolet has exhausted all means of satisfying Ms [redacted]
Complaint: [redacted] I am rejecting this response because First of all I never ask for the Extended Service ContractYour Finance Manager said that I need itPlus my contract was already done When I walk into his officeOne thing I will like is to redo my Contract Just started for the begin$ [redacted] -$***= [redacted] Yes I sign the contractDo that mean that I should forget about my moneyThat is very insult to meMy contract is not right bottom lineAll the number don't add upPlus to much money went out on the car already in month Like I said .$***+6month of payment on the car$ [redacted] ) still want to give more money away$***=$ [redacted] ) Just in 6month)In my balance will still be over $ [redacted] on the carNo matter how you try to add up the number still don't justified were is my down paymentSomebody pocket my $***.In they add the Service Contract .Remember I call back the next day to get the service charge offBut your Finance Manager never took it offStill had enough time to redo my contractOn March ( Ally could had finance the whole car.$ [redacted] -$ [redacted] = [redacted] different .Why)Again you all can redo my contractIf not I will just take more legal action Regards, [redacted]