Auburn Appliance Service Center

Gordon installed a vent in kitchen, which he messed up a ceiling tile. He told me he would replace the tile. I have called numerous and he says he is coming to fix the problem but never shows up. Also need to finish the job by Chalking an area.

Gordon M is a con artist. I had broken dishwasher. He showed up right away, identified the problem as control board and took a deposit for a new part. It was to arrive in 2 days then it was the next week. On third week I went online and found the part myself. I began calling to get refund back but he has never answered or returned several calls. Basically he stole the deposit money. I'm trying to decide if I should waste my time in small claims court.

gave 80 dollar deposit for part to be ordered on 05/24/18 was told part would be in 06/1/18 or 06/2/18 call several times no response
Product_Or_Service: control board

service call was invoiced at $125 incorrectly (advertised as $90) and a deposit was placed for parts at $100. Service was scheduled and never perform
ON 5/10/18, I called Gordon's due to an advertisement stating same day service for $90. *** arrived, stated that I needed a new valve on my refrigerator and a new filter. Charged me $125 for service call and $100 for deposit on parts. Immediately, after he left, I called him and told him that he incorrectly billed me for service and that the charge online was $90. He apologized and stated that he was aware of the ad but made a mistake and would reimburse me when he came to complete the service. He said that the parts would be in one week and would call to schedule the service. I called him on 5/22 when I never heard back from him. He informed me that the parts just arrived on 5/21 and he scheduled the repair on 5/29 at 9:30 am. He never showed up. I called five times throughout the day and left five messages. He never responded to my call. I called the next day and asked for a call back and refund or I would file a complaint with the Revdex.com and he never called me back.

The refrigerator at my house stopped working all of a sudden (freezer would work, fridge would not stay as cool as it should) so my father had given me Gordon's Appliances number because he knew him and his brother very well from work. Gordon had contacted me on a Friday morning, I told him the issue and he asked me for the model# to my fridge so he could bring the correct part. I was very pleased that he came out that morning (which I was not expecting) and spent maybe a little over an hour defrosting my freezer and coils and replacing the "timer" that he believed was the issue that was not allowing the air to circulate properly. About 2 1/2 weeks later the same issue starting happening (I was told at the time that the part had a lifetime warranty). My boyfriend had called Gordon's number and did not receive an answer so he left a voicemail explaining the issue and that he had been there previously to replace the part. As of today, it has been almost a full week and have not received a call back. I understand a small business may be busy but I would think that we would have received a phone call back with atleast some explanation since we were trying to be a returning customer. Wouldn't refer to anyone I know.

More of the same. Gordon showed up at our house, spent 15 minutes looking at our refrigerator. He said he would order the part and be back in a week or 2 to finish the repair. He charges $90 for the service call and took a $60 deposit for the replacement part. After months of follow up calls, during which he blamed the part being on back-order, the delivery delayed, etc...he finally confirmed that he had the part in his hand and would come to finish the repair 2 days later. He never showed up, and has refused to answer dozens of calls. This man is nothing less than a crook. Stay away.

Company was sub-contracted by GE to deliver and install a dishwasher. Company blew-up several appoitments and will not call back.
Company was sub-contracted by GE to deliver and install a dishwasher. Company blew-up several appoitments and will not call back. After several calls, he has the dishwasher in his posesion with not delivery or installation date in sight.