Auburn Self Storage LLC

I would like to make clear that we never received official notice of this Revdex.com complaintNow that we are aware of the complaint, we would like to respond: ? I would like to ensure that the customer realizes that the unit was auctioned more than days late/delinquentIn addition, I would like her to be aware that by law we must make multiple attempt to contact the occupant via email, phone, snail-mail, certified mail and emergency contact that the customer providesOur business specializes in renting storage spaces, not auctioning off storage spacesAfter several attempts, by way of all communication types, we were unable to ever settle the balance owedWe have also received note from the collection company that they too were never able to reach her nor did she make the effort to resolve this matterGiven the small balance, as a good faith customer service gesture, we have decided to remove this balance? Please confirm that you have received this reply? Thank you ? Cherie T [redacted]

I would like to make clear that we never received official notice of this Revdex.com complaintNow that we are aware of the complaint, we would like to respond: ? I would like to ensure that the customer realizes that the unit was auctioned more than days late/delinquentIn addition, I would like
her to be aware that by law we must make multiple attempt to contact the occupant via email, phone, snail-mail, certified mail and emergency contact that the customer providesOur business specializes in renting storage spaces, not auctioning off storage spacesAfter several attempts, by way of all communication types, we were unable to ever settle the balance owedWe have also received note from the collection company that they too were never able to reach her nor did she make the effort to resolve this matterGiven the small balance, as a good faith customer service gesture, we have decided to remove this balance? Please confirm that you have received this reply? Thank you ? Cherie T***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I am asking that this be updated with the credit bureausFor years they continue to report negative on my credit even though I have proof paidI don't care about the material things but I take pride in my credit
Sincerely,
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