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Auburn Towing

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Auburn Towing Reviews (1)

I parked my car in the cvs store lot at the corner of Wisconsin and Norfolk. I went inside to get medicine for someone else and I had to ensure that it didn't mix with something they couldn't take. It took me quite a while. I went out to my car to get a piece of paper that I needed and my car was gone. I then spoke to the store manager to ask why would they tow someone that was shopping in their store and they said that its out of their hands to talk to the manager tomorrow. I called the auburn towing and asked if they had my car and immediately the representative who said his name was joe said yea I've heard this lie and sob story all the time whatever. I don't have to give you your car back I can just hang up on you and you won't get anything if you don't be quiet. I have never in all of my entire life ever heard of someone speaking to a customer in that manner. He then proceeded to tell me that either I be quiet and just give the information up or he's hanging up the phone. He not only threatened me and attempted to manipulate me on the phone but clearly is intimidating people just to get money out of them when it's bad enough they towed my car. This was not only bad customer service but this is intimidation and bad business practices.

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Description: Towing - Automotive

Address: 9404 Belle Hollow Way, Gaithersburg, Maryland, United States, 20882-2800

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