Auction Direct USA

HORRIBLE EXPERIENCE!!!! I bought a SUV from them 6 months ago and they only had one set of a key for my car. when I asked them for the spare key, they said they are getting it for me and we will have it in less than a week and they will just mail us a copy! 6 months LATER, my husband is still calling the sales [redacted] and chasing him for the spare key we were promised!!! they are not even returning our phone call and we moved out of state so we can't even go to the office anymore to get it from them! don't tell us you will mail us a spare key so we buy a car from you! Just be honest and say you don't have it!!!! very disappointed!!! DO NOT GO THERE. ALL the sales associates lie to you just to get you buy a car from them!!!! HORRIBLE EXPERIENCE!!! DO NOT GO THERE!!!