Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Even their response to this Revdex.com complaint shows a lack of care, concern and courtesyHorrible customer service and attitudeShame on you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
To whom it may concern: [redacted] purchased the hearing aids on This means that the trial end date originally was to 72016, this was days that we added onto the trial periodThe new date for the end of the trial period was on This means that she would have to send us the hearing aids on or before in order to receive a full refund for a return [redacted] contacted us on requesting a service request number to return the hearing aidsWe informed her that she was out of the trial periodWe told her both through email and over the phone that she was out of the trial periodWe clearly state the conditions of the trial period on our website from the following link: [redacted] The terms of the trial period are also listed on the invoice as wellThe invoice is attachedThank you, Audicus ###-###-####
We have refunded the customer, in accordance with our 45-day trial periodWe wish the customer the best in finding the right product for them based on their hearing needs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Even their response to this Revdex.com complaint shows a lack of care, concern and courtesyHorrible customer service and attitudeShame on you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
To whom it may concern: [redacted] purchased the hearing aids on This means that the trial end date originally was to 72016, this was days that we added onto the trial periodThe new date for the end of the trial period was on This means that she would have to send us the hearing aids on or before in order to receive a full refund for a return [redacted] contacted us on requesting a service request number to return the hearing aidsWe informed her that she was out of the trial periodWe told her both through email and over the phone that she was out of the trial periodWe clearly state the conditions of the trial period on our website from the following link: [redacted] The terms of the trial period are also listed on the invoice as wellThe invoice is attachedThank you, Audicus ###-###-####
We have refunded the customer, in accordance with our 45-day trial periodWe wish the customer the best in finding the right product for them based on their hearing needs