Spoke with the consumer Monday, May 15, 2017. Reviewed the cancellation policy stated on the Purchase Agreement. She acknowledged having a copy and seeing the statement regarding cancellation. The attached documents were signed at the time of purchase. Furthermore, I extended the...
courtesy of allowing additional time for balance due payment. I regret the consumer's dissatisfaction but believe this is a case of attempting to ignore the Purchase Agreement and obtain a refund.
Spoke with the consumer Monday, May 15, 2017. Reviewed the cancellation policy stated on the Purchase Agreement. She acknowledged having a copy and seeing the statement regarding cancellation. The attached documents were signed at the time of purchase. Furthermore, I extended the...
courtesy of allowing additional time for balance due payment. I regret the consumer's dissatisfaction but believe this is a case of attempting to ignore the Purchase Agreement and obtain a refund.