I apologize for any confusion Ms [redacted] is experiencingIn addition to the vehicle she purchased on January 2, 2016, she purchased a vehicle service contract (Protective) in the amount of $2,600, and GAP Coverage (Protective GAP) in the amount of $Upon request, I would be happy to provide signed copies of these contractsMs [redacted] visited our body shop last week in regards to the rust spots on her vehicleIt was determined these were caused by rocks or other items striking the vehicle after it was purchasedOur body shop touched up the spots at no charge, and the offer of a free container of touch up paint was presented to Ms [redacted] , if she would stop by and speak to me, but I have yet to hear from herIf Ms [redacted] has any further questions, or would like aspects of her contract explained more thoroughly, she can call me at [redacted] *** [redacted] Pre-Owned Assistant Sales Manager
I apologize for any confusion Ms [redacted] is experiencingIn addition to the vehicle she purchased on January 2, 2016, she purchased a vehicle service contract (Protective) in the amount of $2,600, and GAP Coverage (Protective GAP) in the amount of $Upon request, I would be happy to provide signed copies of these contractsMs [redacted] visited our body shop last week in regards to the rust spots on her vehicleIt was determined these were caused by rocks or other items striking the vehicle after it was purchasedOur body shop touched up the spots at no charge, and the offer of a free container of touch up paint was presented to Ms [redacted] , if she would stop by and speak to me, but I have yet to hear from herIf Ms [redacted] has any further questions, or would like aspects of her contract explained more thoroughly, she can call me at [redacted] *** [redacted] Pre-Owned Assistant Sales Manager