AUGUST BROTHERS OIL INCSHAWSHEEN RD EAST BOSTON MA 02128RE: Complaint ***Our customer requested a pre-purchase oil contract for gallons of home heating oil to be delivered over a period of time, she did not request a one time delivery and that is why no oil was delivered to her
property yetMost residential oil tanks cannot hold gallons of fuelThe customer says she called our phone numbers which were on her bill but could not get a call through to speak with usWe have since contacted Mrs*** and spoke with her to resolve the problem as well as tested both of the phone numbers written on our bills which are in working orderWe then informed her of many other numbers she could call as well such as ###-###-#### ###-###-#### ###-###-#### and ###-###-####. I have emailed this to *** last week and was told I did not respondI also faxed it over to ###-###-####thank you *** *** ###-###-####
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
AUGUST BROTHERS OIL INCSHAWSHEEN RD EAST BOSTON MA 02128RE: Complaint ***Our customer requested a pre-purchase oil contract for gallons of home heating oil to be delivered over a period of time, she did not request a one time delivery and that is why no oil was delivered to her
property yetMost residential oil tanks cannot hold gallons of fuelThe customer says she called our phone numbers which were on her bill but could not get a call through to speak with usWe have since contacted Mrs*** and spoke with her to resolve the problem as well as tested both of the phone numbers written on our bills which are in working orderWe then informed her of many other numbers she could call as well such as ###-###-#### ###-###-#### ###-###-#### and ###-###-####. I have emailed this to *** last week and was told I did not respondI also faxed it over to ###-###-####thank you *** *** ###-###-####
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]