Sign in

Augusta County Disposal

Sharing is caring! Have something to share about Augusta County Disposal? Use RevDex to write a review
Reviews Garbage Removal Augusta County Disposal

Augusta County Disposal Reviews (1)

Review: On Sunday, August 10, the wheel broke off of our trash can. I called and left a message, asking them to deliver a replacement can when they came to pick up the trash the next day, Monday, August 11. When I came home, the broken can was still there, so I called and left another message asking for them to return my call regarding the broken trash can. On Wednesday, August 13, I received a voicemail from an "[redacted]", stating that a new can would be delivered the following Saturday, August 16. Saturday came and went with no replacement. I called again on Monday,August 18 and left a message asking that they call me, as the trash had been picked up (Monday being our regular day)but no replacement can was delivered. No one returned my call, so I called again about an hour later and spoke to [redacted], who assured me that "as soon as he comes in, he'll deliver a new trash can". When I arrived home from work about 4:30 PM no new can had been delivered, so again I called and left a message. This morning, "[redacted]" called and left me a voicemail stating that a replacement can would be delivered on Saturday, August 23rd. I returned her call and asked why no one had delivered a replacement can yesterday as she'd promised. She stated that "he didn't get back til late". When I asked who "he" was and what "late" meant, she said her brother and that he'd been driving a trash truck and didn't finish until 5PM. I then said to her, "Isn't this a locally owned business?" she replied "Yes." I stated, "Then why wouldn't the owner of the company take it upon himself to deliver a new can after hours, if necessary?" She then began to tell me her multiple personal family issues which she was using as a reason for us not having received a replacement can up to this point. I stated, "That doesn't matter to me, you're running a business and I'm a customer." To which she then began yelling at me, calling me a "cold-hearted [redacted] and that "God will get you for this." She then said "Just cancel your service then!!" and hung up on me.

So, now we have their broken trash can at the end of our driveway, they owe us money because we paid in advance, and we have no one to pick up our trash. I'm blown away by her unprofessionalism and would never recommend this "family owned" business for anything. Ironically, we switched to this company at the beginning of the year because we wanted to support a local business as opposed to nationally owned [redacted] Guess they'll be getting our business again.Desired Settlement: I want this complaint to go on record so that others will not be subjected to the verbal abuse that I received from this business owner.

Check fields!

Write a review of Augusta County Disposal

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Augusta County Disposal Rating

Overall satisfaction rating

Description: GARBAGE REMOVAL

Address: P.O. Box 538, Waynesboro, Virginia, United States, 22980

Phone:

Show more...

Web:

This website was reported to be associated with Augusta County Disposal.



Add contact information for Augusta County Disposal

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated