Augustus Publishing

Review: In February 2013 I hired [redacted] of Augustus publishing as a consultant, the receipt with expect services consisted of: (500 books or more), eBooks, [redacted], IBNS number, design and layout, editing, advertising boards; the works for 3500.00, with promises of doing all this before the summer of 2013. I have written [redacted] about the whereabouts of the services and a refund more than once, all I get is more and more promises. That last promise was the books printed and finished with book party in November 2013. When I contacted [redacted] in the second week in November looking for a proof copy and he told me that not only did the print store catch on fire but the second print store he tried says the cover is not printing as planned, I told [redacted] I've had enough of these games I plan to sue him for the money I paid him and the money that I have to once again put out for the service he could not do. I have not heard anything from him as of yet. I paid 2000.00 in cash and 1500 with my bank check. He also have an office at [redacted] this is were he and I and my boyfriend met for meetings about my book and his services he can provide, this is also were I paid him and he also works under the company name UPTOWN Magazine.Desired Settlement: 3,500.00 plus the 1,500.00 for next publishing services.

Consumer

Response:

Attn: Dispute Resolution Service

First, I would like to offer my sincerest apology for the incompletion

of the work in a timely manner. I accepted the project and tried to

accomplish it, but unfortunately I was called away to do book tour and

engaged a person, who came with recommendations. Being on tour, I was

unable to closely supervise the progress of the work, and due to this I

was unable to meet the deadlines agreed on. During the process I also

realized that the person I had previously contracted to complete the

work was inexperience. I informed [redacted] of this error in

judgement and told her that I have contracted an experienced person to

complete the project and I’ve had a long working relationship with this

person. I told [redacted] that the work will be completed in 2

weeks. The ebook will be ready for her approval and if given the go

ahead the printed version will be available in 4 weeks. At no cost to

her, the book will be given maximum exposure on the online magazines and

printed versions of Street Literature Review. This could be ongoing

from 6months to a year. Depending on her approval, I will give her the

agreed upon amount of printed books, Ebook, and the exposure. Again I

apologized for the lateness and wish we can work out a solution that

will be beneficial to the both of us.

Business

Response:

First, I would like to offer my sincerest apology for the incompletion of the work in a timely manner. I accepted the project and tried to accomplish it, but unfortunately I was called away to do book tour and engaged a person, who came with recommendations. Being on tour, I was unable to closely supervise the progress of the work, and due to this I was unable to meet the deadlines agreed on. During the process I also realized that the person I had previously contracted to complete the work was inexperience. I informed [redacted] of this error in judgement and told her that I have contracted an experienced person to complete the project and I’ve had a long working relationship with this person. I told [redacted] that the work will be completed in 2 weeks. The ebook will be ready for her approval and if given the go ahead the printed version will be available in 4 weeks. At no cost to her, the book will be given maximum exposure on the online magazines and printed versions of Street Literature Review. This could be ongoing from 6months to a year. Depending on her approval, I will give her the agreed upon amount of printed books, Ebook, and the exposure. Again I apologized for the lateness and wish we can work out a solution that will be beneficial to the both of us.

Thank you

you.

Business

Response:

[redacted]

The inside is laid out and ready to go. Please let me know if you need the file.

Consumer

Response:

At this time, I have not been contacted by Augustus Publishing regarding complaint ID [redacted].

Sincerely,