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Aum Healing Center

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Aum Healing Center Reviews (1)

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. 
Dr. [redacted] from the Aum Healing Center claims that all of her patients are made aware of her insurance policies prior to the appointment, however, if that were in fact the case then I would not be writing a complaint regarding this matter. I was never made aware of the insurance policies for this business prior to my appointment. In fact, when I first made my appointment on the phone with the Aum Healing Center, the assistant took all of my insurance information. Logically, if the business did not accept my insurance, then why wouldn't they have told me right then on the phone? If they had been honest with me and told me that they did not accept my insurance, then I never would have made an appointment. At this point, it is the merchant's word against mine and of course the merchant is going to say whatever they can to negate what actually happened. I explained to Dr. [redacted] that when I called to submit the codes to my insurance company, they had told me that I was not responsible for submitting the codes but that the doctor was. She then said that she would contact the insurance company herself and send the codes in but she never did. I have included a copy of the email from my insurance company stating that they were never contacted by the doctor or the Aum Healing Center. Also, Dr. [redacted] claims that she has never had any issues with other patients complaining about her not being up front and honest about her office's policies and yet, there are multiple reviews on yelp negating that very statement. Other patients have in fact complained about her shady practices and dishonesty. I have also included a copy of the disciplinary action filed against Dr. [redacted] by [redacted] for not disclosing information to a patient. If Dr. [redacted] was honest with her patients, as she claims to be in her response, then The Board of Registration in Medicine would not have taken disciplinary action against her for her unethical behavior. Also, the doctor has not made any attempts to contact me regarding this matter to try to work things out and yet she claims to take this matter very seriously and wishes to find a resolution. This does not sound like a doctor who cares about her patients. I still feel that my mother and I were taken advantage of by Dr. [redacted] and her business, therefore, I reject her response.
Regards,
[redacted]

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