Aunt Annie's Estate Sales LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. While the information this business provided in their response to my complaint is inaccurate, in the interest of expediency, I accept their resolution.
Sincerely,
[redacted]

11/20/2017  This is [redacted]'s daughter and you called my number. Let me give you her correct number.    Hi, this is [redacted]. As mentioned in our complaint, they did a terrible job. Did not advertise on their website before the date of the estate sale,; looked to me like they let their family members come in and take stuff. Things did not look quite right with that guy named "[redacted]" who got a lot and they let him  take down something when instructions were nothing to be unscrewed from walls and ceilings . The carpet in the basement was ruined with oil and grease from moving a work bench. It's fuzzy whether or not [redacted] actually got some donated items from this estate. After the estate sale, we had to do the cleaning ourselves even though they were paid $400.00 to do so, and it cost us to have the locks changed as they did not return the keys. We are not seeking any monetary damages from them (estate closed anyway) nor do we want them to finish any work. We just want others to be aware of and warned about our bad experience. Thanks for explaining that due to our position  you will not contact the business about mediating anything and that the complaint will be closed, and most likely will remain on the Revdex.com website for three years.

WE ADDRESS THIS A YEAR AGO WITH THE Revdex.com WITH THE OTHER SISTER AND IT WAS DISMISSED,WE PAID THE SISTER THAT SIGNED THE CONTRACT BUT SHE DIDN'T GIVE HER SISTER ANY MONEY,THEY HAVE TO TAKE THAT UP WITH HER.                           ...

                                  THANKS [redacted]

Complaint: [redacted]
I am rejecting this response because:
The only person that signed the contract with Aunt Annie’s Estate Sale was my mother, [redacted].  Both of her sisters are deceased.  How could they pay a deceased sister?  We are not aware of anyone else filing a complaint with the Revdex.com against Aunt Annie’s Estate Sale. [redacted]’s response does not make any sense.  The unreturned house key, and the lack of cleaning up, and the connected hanging stained glass light fixture are not addressed.   Thank you.  [redacted] (daughter of [redacted])
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Will be glad to get check for the 3 items in question: 2 Lladros, 1 china set @ 60% to me.However, there is NO executed contract which contains "$600" for item removal. I asked for the contract,which aunt annie's said they have showing I initialled this fee.  I asked for the Contract they alluded to,knowing IF it existed it would be DOCTORED, without MY initials.  In a letter dated 12/31/16 I specificallyasked for Aunt Annie's to send me the contract in question.  Needless, to say I never received it.There WAS a discussion of selling the china set with myself getting 60% of said sale as there was forthe 2 Lladros.  Finally, WHY wait to send check on 2/3/17????????? Since Aunt Annie's received payment for the 3 items, send the check TODAY!!!!!!!!!!!!! Anyway, really need to know what the 3 items sold for.This is resolved contingent upon receipt of proper amount of check for sale of 3 items-2 lladros, one china set.That is, 60$ of gross sales. Wanting at least one-half of $600 fraudently charged me ($i.e., $300). There was NOcontract citing this fee; if it exists my initials were forged.  Getting the check (timely sent) will help this situationa GREAT DEAL.My address is [redacted]
Sincerely,
[redacted]

[redacted],Tell the client to go ahead and negotiate the $198 check.

I am very disappointed to hear Ms [redacted] was not happy. We went into her home on Monday, Feb. 8, 2016 and conducted the sale on Friday, Feb. 12 and Saturday, Feb. 13, 21016 Ms [redacted] started pulling items from the sale on Monday and continued to do so all week. Between the time we left the...

sale Friday afternoon and returned Saturday morning a number of items were missing.  We have no idea where these items went.  Saturday morning when we arrived her sisters and niece were at her house removing items from her house and placing them in their cars.  They did make payment for some items, however, when we asked the niece if we could inventory the items in her car we were told “No, they are items my aunt gave me.” It is always explained to our client’s, at the time we sign up the sales, that sometimes we “bundle” and cannot list every item.  We try to list all of the big items.  After a review of the Inventory sold list for her sale we found everything on her list is accounted for with the exception of the Skull.  We sold it for $85.00 and will be happy to reimburse her for this item.It has never been our policy to meet with the client after a sale for a follow - up.   Please find attachments:  Contract, Sale Inventory and Sale Summery Thank you’ [redacted] AUNT ANNIE’S ESTATE SALES [redacted]

I am sorry, however, Ms [redacted] has a receipt for the dining room set.  The set is the table, chairs and china cabinet. It did not include the buffet.   Thank you,  [redacted]AUNT ANNIE'S ESTATE SALES

Complaint: [redacted]
I am rejecting this response because:
They are lying.  I just want my $100.00 back from them that's all.
Sincerely,
[redacted]