Aunt Emma's Pancake Resturant

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I still haven't been issued a refund of the purchased that I have requested so please see the attached complaintI haven't been contacted through the phone by the owner to discuss the issueI hope to hear from someone soon Regards, [redacted]

Dear Mrs***,First of all, on behalf of the whole Aunt Emma's Pancakes team we would like to apologize for the bad experience you had in our National City locationPlease know that we have talked to our team about this issue and we can assure you that we are working to better handle
situations like yoursOur goal is to ensure that every customer leaves with a smile on there face, and wanting to come back soon.It is my understanding that you were not pleased with our service or your food and for that reason your meal voided from your ticket that dayI hope that this letter finds you well and that soon you'll give us another opportunity to serve you.Thank you and have a great day!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I still haven't been issued a refund of the purchased that I have requested so please see the attached complaintI haven't been contacted through the phone by the owner to discuss the issueI hope to hear from someone soon.
Regards,
*** ***