Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Anyone who has been scammed out of money, ordered a motor and never received it....Call and email immediately: State Attorney ###-###-#### [redacted].gov, [redacted].gov, [redacted].gov.... EMAIL ALL TO REPORT
I recently purchased the 1142 horsepower blown 572 engine. Received the engine as promised & it was really nice. The car wasn't actually ready for engine to be installed so it was a few months before it was installed. It ran & sounded good but there was an issue with it. When I called United racing engines & explained the problem they were very quick to resolve the matter & help with any questions I had. They decided it would be best to ship engine back to make sure there was no other problems. They sent a crate, took the engine back & completely fixed the engine & returned it to me at absolutely no cost to me. They always did everything they always said they would do. Engine is now installed in car & runs great, sounds good! I would not hesitate to do business with United Racing Engines. They are very helpful with any questions or any problems that may occur & their engine is really awesome!
I gotta say URE went above and beyond for my engine.
They gave me the price for a turn key 383/535hp, I said fine, now remove carb-intake-dist-flex plate-water pump-oil pan. I then asked them to oder a tunnel ram w/2-4's from Jeg's,which they did (had blower on last engine/needed to fill the hole in the hood).BTW this was there frist build w/2 carbs they ever did. I then sent them my pan-dist-wires-etc.They were great for working w/me in this manner, I will ad this is one badazz engine w/547 hp (yeah man) Thankyou [redacted] & [redacted]
Hi,I need to reopen this complaint please.The company has not met their latest deadline and I have been trying to contact them however there business does not seem to exist anymore.We would like your money back please.How do I reopen this case?You may send it directly to me if there will be any changes made.
We have been experiencing some delays due to back orders on certain parts. To our customer I am personally going to find out the situation with your build and will call you myself. I have your number and will follow up with an email update as well. I am very sorry our sales department has...
failed to return your call. I know busy is no excuse and I have been brought in for just these reasons. You can count on a call asap. I am sure your engine is complete to the point that the shop has been able to reach and waiting. Our apologies. [redacted] - URE Customer Service
After an exhaustive search I decided on URE to build the engine for my project Chevy. 4/15 paid the downpayment for a sbc 406 to be shipped late July. Nearing The ship date I started inquiring about the engine. I got several excuses followed by limited emails and have yet to receive a phone call back. After 5 emails and 6 voice messages URE has quit talking to me. We are now 6 months into a 2 month build with no end in sight and no word whether I will get a refund or an engine. Numerous red flags with this company that surfaced in the last couple of months. It looks like I have been ripped off.
I payed more than $12,600 for an engine that ran only about 2000 miles, never raced. It suffered massive damage from what my mechanic thinks was the valves touching the pistons. U.R.E is very hard to deal with because they've seldom answered my phone calls and e-mail response is spotty. The warranty strongly protects then, offering the consumer no easy recourse. So far the've provided no help to defray costs of repairs even though still within the warranty period. I'm sorry I ever sent them any money.
Dear [redacted], thank you for your email. With this particular customer we had no idea that there was a problem until receiving this letter of demand out of the blue. The customer never notified us of a problem until this letter, but nonetheless as with all United Racing Engines customers URE will...
take care of this customer. Videos of [redacted]'s 1972 Chevelle with the URE engine in it have become a worldwide sensation with customers calling and wanting to order an identical engine to the one [redacted] has in the videos. It is a shame that he never called to let us know any issues.
There are 2 things in the email you sent us that I noticed are incorrect thought. 1st is that I personally put [redacted]'s shifter in the trunk of his '72 Chevelle as it was being picked up to st to Australia (Not an employee or an associate, but I personally myself put the shifter in the trunk.) 2nd is that the customer specifically requested that we ship his old engine & transmission back the cheapest way possible by shipping under the MIQ multi shipment discounted rate the next time that a group of engines shipped out to [redacted] in Brisbane Australia. [redacted] receives 1 or 2 shipments a year from URE and his engine and transmission were shipped at the discounted rate with the next shipment that went out to them. These were not a sale. They were "his" engine & transmission which were noted by customs as "personal belongings" since they were not sold to him by URE but were rather his own items. We did this as a courtesy service to this customer and still have not even charged him the shipping that URE paid of $618.17 as a courtesy to this customer. These are his items and URE is not involved in any sale whatsoever. It was a courtesy to the customer only.
On the other items URE is taking care of them for the customer. I looked through the records and it does look as though URE did indeed overlook those items noted and URE has already started the process with our attorneys of sending that appropriate paperwork and this money to the customer. This will be received by the customer via registered mail so that there is documentation.
This letter is to inform you for your records. Just let us know if you ever have any questions and have a great day [redacted].
[redacted]
Owner/General Manager
Great Co to deal with. Engine runs as expected. Lee is very help full in advice and is always prompt at returning call. I would definitely recommend United Racing Engines to anyone looking for a quality engine. Will deal with them again
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Anyone who has been scammed out of money, ordered a motor and never received it....Call and email immediately: State Attorney ###-###-#### [redacted].gov, [redacted].gov, [redacted].gov.... EMAIL ALL TO REPORT
I recently purchased the 1142 horsepower blown 572 engine. Received the engine as promised & it was really nice. The car wasn't actually ready for engine to be installed so it was a few months before it was installed. It ran & sounded good but there was an issue with it. When I called United racing engines & explained the problem they were very quick to resolve the matter & help with any questions I had. They decided it would be best to ship engine back to make sure there was no other problems. They sent a crate, took the engine back & completely fixed the engine & returned it to me at absolutely no cost to me. They always did everything they always said they would do. Engine is now installed in car & runs great, sounds good! I would not hesitate to do business with United Racing Engines. They are very helpful with any questions or any problems that may occur & their engine is really awesome!
I gotta say URE went above and beyond for my engine.
They gave me the price for a turn key 383/535hp, I said fine, now remove carb-intake-dist-flex plate-water pump-oil pan. I then asked them to oder a tunnel ram w/2-4's from Jeg's,which they did (had blower on last engine/needed to fill the hole in the hood).BTW this was there frist build w/2 carbs they ever did. I then sent them my pan-dist-wires-etc.They were great for working w/me in this manner, I will ad this is one badazz engine w/547 hp (yeah man) Thankyou [redacted] & [redacted]
Hi,I need to reopen this complaint please.The company has not met their latest deadline and I have been trying to contact them however there business does not seem to exist anymore.We would like your money back please.How do I reopen this case?You may send it directly to me if there will be any changes made.
We have been experiencing some delays due to back orders on certain parts. To our customer I am personally going to find out the situation with your build and will call you myself. I have your number and will follow up with an email update as well. I am very sorry our sales department has...
failed to return your call. I know busy is no excuse and I have been brought in for just these reasons. You can count on a call asap. I am sure your engine is complete to the point that the shop has been able to reach and waiting. Our apologies. [redacted] - URE Customer Service
After an exhaustive search I decided on URE to build the engine for my project Chevy. 4/15 paid the downpayment for a sbc 406 to be shipped late July. Nearing The ship date I started inquiring about the engine. I got several excuses followed by limited emails and have yet to receive a phone call back. After 5 emails and 6 voice messages URE has quit talking to me. We are now 6 months into a 2 month build with no end in sight and no word whether I will get a refund or an engine. Numerous red flags with this company that surfaced in the last couple of months. It looks like I have been ripped off.
I payed more than $12,600 for an engine that ran only about 2000 miles, never raced. It suffered massive damage from what my mechanic thinks was the valves touching the pistons. U.R.E is very hard to deal with because they've seldom answered my phone calls and e-mail response is spotty. The warranty strongly protects then, offering the consumer no easy recourse. So far the've provided no help to defray costs of repairs even though still within the warranty period. I'm sorry I ever sent them any money.
Dear [redacted], thank you for your email. With this particular customer we had no idea that there was a problem until receiving this letter of demand out of the blue. The customer never notified us of a problem until this letter, but nonetheless as with all United Racing Engines customers URE will...
t to Australia (Not an employee or an associate, but I personally myself put the shifter in the trunk.) 2nd is that the customer specifically requested that we ship his old engine & transmission back the cheapest way possible by shipping under the MIQ multi shipment discounted rate the next time that a group of engines shipped out to [redacted] in Brisbane Australia. [redacted] receives 1 or 2 shipments a year from URE and his engine and transmission were shipped at the discounted rate with the next shipment that went out to them. These were not a sale. They were "his" engine & transmission which were noted by customs as "personal belongings" since they were not sold to him by URE but were rather his own items. We did this as a courtesy service to this customer and still have not even charged him the shipping that URE paid of $618.17 as a courtesy to this customer. These are his items and URE is not involved in any sale whatsoever. It was a courtesy to the customer only.
take care of this customer. Videos of [redacted]'s 1972 Chevelle with the URE engine in it have become a worldwide sensation with customers calling and wanting to order an identical engine to the one [redacted] has in the videos. It is a shame that he never called to let us know any issues.
There are 2 things in the email you sent us that I noticed are incorrect thought. 1st is that I personally put [redacted]'s shifter in the trunk of his '72 Chevelle as it was being picked up to s
On the other items URE is taking care of them for the customer. I looked through the records and it does look as though URE did indeed overlook those items noted and URE has already started the process with our attorneys of sending that appropriate paperwork and this money to the customer. This will be received by the customer via registered mail so that there is documentation.
This letter is to inform you for your records. Just let us know if you ever have any questions and have a great day [redacted].
[redacted]
Owner/General Manager
one of the finest crafted engines I have ever owned.
Great Co to deal with. Engine runs as expected. Lee is very help full in advice and is always prompt at returning call. I would definitely recommend United Racing Engines to anyone looking for a quality engine. Will deal with them again