Auntie Anne's

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me AS LONG ASX COUPONS ARE RECEIVED BEEN DAYS SINCE PRMISED Regards, [redacted]

Since Auntie Anne's is a franchise organization, the complaint was forwarded to local management to review and address as necessaryIn reviewing the cameras, a no salt pretzel was baked fresh for the guestThis item is not typically kept in the warmer, as it is considered a special requestCrew members were completing their tasks and were not goofing offThe attached letter has been sent to the customer with some free pretzel cards

I asked for the deal on the sign that upBuy pretzels get freeThe assistant manager Kierra G*** at NJ rudely stated I could not have it even though the sign was up

Thank you for calling us back regarding this issueI spoke to the consumer about her complaint and confirmed that the $was credited back to her credit cardI told her I would be happy to send her a check for the interest she's requesting that amounts to $if she sends me her statement
showing that amountShe stated she cannot do that right now because of health issuesI told her that I would not be able to do anything without the statement.I hope this resolves the matter with this complaint and want to confirm that we are willing to satisfy the customer and refund her interest if she sends a statement.Thank you for your help in this matter.*** *** ***MediLink Homecare, Inc.###-###-####

The customer was issued a full refund for being over charged $Further more, the customer was not charged $for the productHer order included frozen lemonade that was a higher priced beverage that was pictured with the comboI apologize for any inconvenienceMy name is *** *** and
my email is ***