Auntie Anne's, Inc

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  AS LONG ASX COUPONS ARE RECEIVED.  BEEN 8 DAYS SINCE PRMISED
Regards,
[redacted]

Since Auntie Anne's is a franchise organization, the complaint was forwarded to local management to review and address as necessary. In reviewing the cameras, a no salt pretzel was baked fresh for the guest. This item is not typically kept in the warmer, as it is considered a special request. Crew...

members were completing their tasks and were not goofing off. The attached letter has been sent to the customer with some free pretzel cards.