Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below and reject the claim.The issues have not been resolved. Photos are attached to provide samples of the unprofessional work performed by Aurum. The owner has physically threatened me, which is documented by the local police dept. The owner came to my place of employment and also threatened me regarding suing me. Pictures do not lie and are worth a thousand words. The owner is unwilling to fix damage that his company has caused.
Regards,
[redacted]
We have resolved all issues with this customer. The remaining issue is being handled by our attorney because it has been determined that this customer suffers from a mental disease and as a result he is unable to resolve issues diplomatically and in a professional manner. Our legal counsel has advised us to refrain from any contact with customer and to allow the legal process to unfold. thank you!!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below and reject the claim.The issues have not been resolved. Photos are attached to provide samples of the unprofessional work performed by Aurum. The owner has physically threatened me, which is documented by the local police dept. The owner came to my place of employment and also threatened me regarding suing me. Pictures do not lie and are worth a thousand words. The owner is unwilling to fix damage that his company has caused.
Regards,
[redacted]
We have resolved all issues with this customer. The remaining issue is being handled by our attorney because it has been determined that this customer suffers from a mental disease and as a result he is unable to resolve issues diplomatically and in a professional manner. Our legal counsel has advised us to refrain from any contact with customer and to allow the legal process to unfold. thank you!!