Austin Autobody

For the record, [redacted] was contacted several times by telephone and in person about having the car returned to the shop so I could check out what the complaint wasThe breaks were lifetime gold “manufacturer replacement” if the breaks were defective but she took it as free breaks for the lifetime of her having the carShe and her boyfriend wanted me to buy more breaks and give them to herFor me to be able to rectify the issue, she needed to bring the car to the shop and she refused to do soThe one break pad that wore out could have been from a bad caliper or bad driving but again, I did not know what happened because I was not offered the vehicle so I could check it outShe got mad because if the break pad was bad, I would have replaced it but she was being charge labor again and that is when she unleased her boyfriend onto meShe had her boyfriend call and harass me on my phone, using vulgar language and threats over a break padI would have fixed whatever the issue was if it was my doing but I was not offered the car to inspect it

For the record, [redacted] was contacted several times by telephone and in person about having the car returned to the shop so I could check out what the complaint was. The breaks were lifetime gold “manufacturer replacement” if the breaks were defective but she took it as free breaks for the lifetime of...

her having the car. She and her boyfriend wanted me to buy more breaks and give them to her. For me to be able to rectify the issue, she needed to bring the car to the shop and she refused to do so. The one break pad that wore out could have been from a bad caliper or bad driving but again, I did not know what happened because I was not offered the vehicle so I could check it out. She got mad because if the break pad was bad, I would have replaced it but she was being charge labor again and that is when she unleased her boyfriend onto me. She had her boyfriend call and harass me on my phone, using vulgar language and threats over a break pad. I would have fixed whatever the issue was if it was my doing but I was not offered the car to inspect it.