I met with the homeowner this morning regarding his complaint and I think he understands that the problem he is seeing is movement of the sidewalk and not movement of the foundation (The sidewalk is not covered under the limited warranty because we did not work on the sidewalk.)The homeowner hired
another company to pump foam under his sidewalk in order to raise it level with the front entry porchThis work was done during dry weather when the clay soils underlying the sidewalk had shrunk because of drought conditionsBecause of the extended rainy period we have had since the sidewalk was lifted by the other contractor, the clay soils have expanded and lifted the sidewalk higher than the front porchThe home owner interpreted the elevation difference between the sidewalk and the entry porch as meaning that the porch had sunk when, in fact, the sidewalk had lifted.*** ***Austin Foundation RepairContractors and ConsultantsYears of ExcellenceOffice ###-###-####
I met with the homeowner this morning regarding his complaint and I think he understands that the problem he is seeing is movement of the sidewalk and not movement of the foundation (The sidewalk is not covered under the limited warranty because we did not work on the sidewalk.)The homeowner hired
another company to pump foam under his sidewalk in order to raise it level with the front entry porchThis work was done during dry weather when the clay soils underlying the sidewalk had shrunk because of drought conditionsBecause of the extended rainy period we have had since the sidewalk was lifted by the other contractor, the clay soils have expanded and lifted the sidewalk higher than the front porchThe home owner interpreted the elevation difference between the sidewalk and the entry porch as meaning that the porch had sunk when, in fact, the sidewalk had lifted.*** ***Austin Foundation RepairContractors and ConsultantsYears of ExcellenceOffice ###-###-####