The complainant did bring the head here to get the basic head work done, which is check for cracks and resurface. When that job is performed the head is not ready to install as she was told by her mechanic. Her mechanic has to go through the process of making sure the seals and bolts have been...
replaced or inspected as per cam cover that the complainant is talking about. We do replace cam seals and bolts only when the cylinder head is completely rebuilt. I honestly think her mechanic took advantage of the situation and blames us. I talked to the mechanic and told him to put seal out under the cam caps but he said he would look into it. He never called me back but he did call the complainant back to say that our work was shoddy(half-a**). Thank you, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
The complainant did bring the head here to get the basic head work done, which is check for cracks and resurface. When that job is performed the head is not ready to install as she was told by her mechanic. Her mechanic has to go through the process of making sure the seals and bolts have been...
replaced or inspected as per cam cover that the complainant is talking about. We do replace cam seals and bolts only when the cylinder head is completely rebuilt. I honestly think her mechanic took advantage of the situation and blames us. I talked to the mechanic and told him to put seal out under the cam caps but he said he would look into it. He never called me back but he did call the complainant back to say that our work was shoddy(half-a**). Thank you, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]