Austin Water Solutions

Complaint # *** between Mr*** and Austin Water Solutions was a complete misunderstanding and both parties have already talked and resolved the misunderstanding.Thanks Again,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI found out that one of the persons I was trying to reach no longer worked there so that is why I was not getting a response.
Regards,
*** ***

Mr*** on behalf of Austin Water Solutions formally Green Water Technologies of Austin I want to apologize for not servicing your system in a timely fashionI take customer service with our G.Ecustomers to the utmost importanceAfter speaking with you yesterday we have set up a place of actionWe have already had a service tech come check every faucet in the house and check the system to recycle itselfIf the issue of water spots still persist by the end of the week, Austin Water Solutions will replace the G.EPro Elite whole house treatment system with a new one as part of the Lifetime WarrantyThank you for your patience and being a valued customer

Complaint: [redacted]
I am rejecting this response because:You didn't have the Austin address in your files I tired to put the Austin address but it would not go in. That is why in my comments I gave you the right address. That is...

the one you need to file the report on. All the people in the Austin address came from San Antonio. 
Regards,
[redacted]

This is not our customer. We are located in San Antonio, not Austin.