[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
The message that we received from you was answered the next business day that it was received as follow:---------------Thank you for contacting our customer support.To use this selfie stick with the ***, just activate the option to use the volume key for taking pictures on the camera settingsWith
this option activated, you will be able to use the shutter button on the selfie stick.Please let us know if this procedure solves your issue.Best Regards,Hedocell Web Store Customer Support-----------------We even received a response form you today at 12:27pm as follow:---------------My phone does not have that option, I tried that on another one I had bought before that's why I knew to research for one that is specifically for that phone. Only some model phones have that capability.-----------------Our customer support team is working on a solution for you, either provide you a full refund and send you a prepaid return envelope for the product, or replace it with a bluetooth version according to your choice.Please allow a couple of hours for our support team to answer your email
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
The message that we received from you was answered the next business day that it was received as follow:---------------Thank you for contacting our customer support.To use this selfie stick with the ***, just activate the option to use the volume key for taking pictures on the camera settingsWith
this option activated, you will be able to use the shutter button on the selfie stick.Please let us know if this procedure solves your issue.Best Regards,Hedocell Web Store Customer Support-----------------We even received a response form you today at 12:27pm as follow:---------------My phone does not have that option, I tried that on another one I had bought before that's why I knew to research for one that is specifically for that phone. Only some model phones have that capability.-----------------Our customer support team is working on a solution for you, either provide you a full refund and send you a prepaid return envelope for the product, or replace it with a bluetooth version according to your choice.Please allow a couple of hours for our support team to answer your email