Australian Shepherd Club of America, Inc.

We have spoken to this customer and have come to an agreementShe seems very satisfied with the outcome

We appreciate Mr*** taking time to review our servicesI recently spoke with Mr***, at length, about this situation and at the time, Mr*** said he understood our positionWhen we recently dispatched a licensed contractor, who is not related in any way to our Company, to visit
the home, the contractor not only saw a dog, but also took the attached picturesIt's clear that the most recent carpet issue is dog damageMr***'s Lease Agreement, also attached, prohibits pets of any kind and assesses a $fee whenever an unauthorized pet is foundOne of our many responsibilities is to protect the assets of our customers and to assess charges where appropriateIn this case, Mr*** clearly violated his Lease and was assessed the charge accordinglyTo be fair, we have responded to all of Mr***'s complaints in a timely manner, fielded numerous phone calls from him and have been very fair in our treatment of this situationThe employee Mr*** references has been with our Company for nearly all of Mr***'s tenancy

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

We're sorry that this applicant is upset. Unfortunately, the applicant's credit score did not meet our minimum credit score requirement. The fact that he was getting a divorce had nothing to do with our decision. For Fair Housing purposes, we treat all applicants the same. Since the credit score was...

below our minimum, we had no choice but to deny the application. The applicant is more than welcome to review a copy of the credit report. We simply ask that he come to our Office and pick up a copy.