Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below The issues are much larger than just some seedThe property was to have a sprinkler system installed properlyThey were paid in full for this workThe system was not laid property, is not currently hooked up to HOA systemThe wire to sprinkler system that will move the system down to the next building was never installedThe seed never took because it was never took because it was never wateredDue to them not hooking up the system correctlyI do not want sod just to want sodI want the work done with workmanship that is consistent with industry standardsI have had the work re quotedThe price to fix what was not done property is 5K+They contractor spoke with the old company who initially set up the system and knew what needed to be done for the work to be completed propertyThe system does not water the correct flower beds leaving me responsible if the landscaping does not take for the new ownersThe assertation that work was completed correctly is completely and this is an excuse not to finish a project in an acceptable manner Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The issues are much larger than just some seedThe property was to have a sprinkler system installed properlyThey were paid in full for this workThe system was not laid property, is not currently hooked up to HOA systemThe wire to sprinkler system that will move the system down to the next building was never installedThe seed never took because it was never took because it was never wateredDue to them not hooking up the system correctlyI do not want sod just to want sodI want the work done with workmanship that is consistent with industry standardsI have had the work re quotedThe price to fix what was not done property is 5K+They contractor spoke with the old company who initially set up the system and knew what needed to be done for the work to be completed propertyThe system does not water the correct flower beds leaving me responsible if the landscaping does not take for the new ownersThe assertation that work was completed correctly is completely and this is an excuse not to finish a project in an acceptable manner Regards,
*** ***
This email is in response to the complaint posted by *** *** regarding the landscaping work performed at his new construction condo by our client Dreascapers The work that was contracted for consisted on grading the yard and installing new landscaping, clean up of depbris and install
downspout extenders Our Estimate sheet that we provided clearly states that the lawn will be seeded and straw applied (There was no agreement to install sod)The seed did infact grow Upon receiving information from the owner that they had contacted a new company to come in and strip the lawn and install sod, We wend to the facebook page of the company hired by Mr*** and discovered a picture posted of the lawn prior to him performing the sod replacement The picture clearly shows that the lawn is full and very green and healthy There are no issues with the lawn or the landscaping at this location I have attached a copy of the photo so that you can see the lawn and landscaping In addition to the work in questionMr*** is claiming that the purchase price was $14,and the disputed amount is $2, The actual contracted price for the work performed was $6, This amount has been paidAnd all work is completed We feel that he has decided that he would rather have sod instead of the seeded lawn that we installed and simply wants us to pay the difference for him If you have any questions, please feel free to contact me at any time Derk F* President
The Sprinkler system was installed properly. In fact, He asked us to install just one sprinkler head to splash the yard. Our company actually installed two sprinkler heads. They are fully capable of watering the flowerbeds. The issue is that he as not had his electrician connect the wire and therefore, he has never turned the system on. Upon further investigation, it is our understanding that he did not comply with the requirements of the Home Owners Association and have drip lines installed for the flowerbeds. He is now trying to get more work completed than what he hired our company to perform.He also never mentioned extending the system to be able to hook onto the next building. Obviously our quote for services would have been much higher in price if it had included these items. The seed did indeed take as pictures indicated. We had been more than willing to come back in the spring and patch any areas that did not take, however, he has never contacted us to do so.Sincerely,Steve G[redacted], President
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below The issues are much larger than just some seedThe property was to have a sprinkler system installed properlyThey were paid in full for this workThe system was not laid property, is not currently hooked up to HOA systemThe wire to sprinkler system that will move the system down to the next building was never installedThe seed never took because it was never took because it was never wateredDue to them not hooking up the system correctlyI do not want sod just to want sodI want the work done with workmanship that is consistent with industry standardsI have had the work re quotedThe price to fix what was not done property is 5K+They contractor spoke with the old company who initially set up the system and knew what needed to be done for the work to be completed propertyThe system does not water the correct flower beds leaving me responsible if the landscaping does not take for the new ownersThe assertation that work was completed correctly is completely and this is an excuse not to finish a project in an acceptable manner Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The issues are much larger than just some seedThe property was to have a sprinkler system installed properlyThey were paid in full for this workThe system was not laid property, is not currently hooked up to HOA systemThe wire to sprinkler system that will move the system down to the next building was never installedThe seed never took because it was never took because it was never wateredDue to them not hooking up the system correctlyI do not want sod just to want sodI want the work done with workmanship that is consistent with industry standardsI have had the work re quotedThe price to fix what was not done property is 5K+They contractor spoke with the old company who initially set up the system and knew what needed to be done for the work to be completed propertyThe system does not water the correct flower beds leaving me responsible if the landscaping does not take for the new ownersThe assertation that work was completed correctly is completely and this is an excuse not to finish a project in an acceptable manner Regards,
*** ***
This email is in response to the complaint posted by *** *** regarding the landscaping work performed at his new construction condo by our client Dreascapers The work that was contracted for consisted on grading the yard and installing new landscaping, clean up of depbris and install
* President
downspout extenders Our Estimate sheet that we provided clearly states that the lawn will be seeded and straw applied (There was no agreement to install sod)The seed did infact grow Upon receiving information from the owner that they had contacted a new company to come in and strip the lawn and install sod, We wend to the facebook page of the company hired by Mr*** and discovered a picture posted of the lawn prior to him performing the sod replacement The picture clearly shows that the lawn is full and very green and healthy There are no issues with the lawn or the landscaping at this location I have attached a copy of the photo so that you can see the lawn and landscaping In addition to the work in questionMr*** is claiming that the purchase price was $14,and the disputed amount is $2, The actual contracted price for the work performed was $6, This amount has been paidAnd all work is completed We feel that he has decided that he would rather have sod instead of the seeded lawn that we installed and simply wants us to pay the difference for him If you have any questions, please feel free to contact me at any time Derk F
The Sprinkler system was installed properly. In fact, He asked us to install just one sprinkler head to splash the yard. Our company actually installed two sprinkler heads. They are fully capable of watering the flowerbeds. The issue is that he as not had his electrician connect the wire and therefore, he has never turned the system on. Upon further investigation, it is our understanding that he did not comply with the requirements of the Home Owners Association and have drip lines installed for the flowerbeds. He is now trying to get more work completed than what he hired our company to perform.He also never mentioned extending the system to be able to hook onto the next building. Obviously our quote for services would have been much higher in price if it had included these items. The seed did indeed take as pictures indicated. We had been more than willing to come back in the spring and patch any areas that did not take, however, he has never contacted us to do so.Sincerely,Steve G[redacted], President