Auto Advantage Inc.

I bought a Premier warranty for my 2005 Explorer with 96,000 miles in 2011. The administrator was [redacted]. I had to use the warranty three times. The warranty covered the parts without any issues. The administrator was responsive when time was an issue and the approval seemed to take too long (the dealer sent information to the wrong fax). Each time, the repair facility complained that the warranty didn't cover the "extras" like shop supplies, but in each case the fees were waived. All in all, a good experience.

Warranty companies are generally shady. Auto Advantage was referred to me by someone that worked at a car dealership so I felt they must be legit. I got my first warranty about 5 years ago and never had an issue with any repairs. My next warranty I was not so lucky. The vehicle had been in accident prior to purchasing so repairs as a direct result of the accident were not covered. Although I purchased a carfax report clearing the vehicle of accidents it was obviously repaired and not recorded. I was reimbursed for the remainder of my warranty but wish I would have known in the beginning this would be an issue. However, because I had a great experience the first time I am going to purchase another. I have referred several people to H. M[redacted] over the years.