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Auto Business, Inc.

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Auto Business, Inc. Reviews (3)

Excellent service at a reasonable price. I have been a customer for 12 years and have always received excellent service from this business. They maintain all of my vehicles (including brand new ones) and I have purchased a used truck from them. Very happy long time customer.

I had a quote for two suspension parts. During install of parts one of the suspension parts was intentionally damaged in order to extort more funds.On 9-13-2013 I spoke to the manager/owner. I gave specific instruction and brought all parts required to accomplish the task. I was quoted a price of $60.00 I agrees, and left my equipment. I called and returned after I was told the job was complete. I get to the location and waited while other customers were served. After speaking to employee I was told that they did not started the job yet. After waiting for 45 minutes, 15 minutes spent watching another employee forcing a air jack hammer to loosen the strut. I was called into the shop. I am told that the suspension parts were frozen and the new charge was $75.00 each. I said absolutely not and I wanted my parts. I told both employees to call the shop owner or manager. After 15 minutes, I am speaking to the owner/manager, He stated that the price has to go up because they need to spend more time with the equipment. I told him that they did not even start the job until I got to the location and just wanted my parts. I was told no, I owed the $60.00 dollars that we had agreed. I instructed the owner to return to the shop I also informed him that I was calling the police. I was then treated by the employee that did the damaged and asked to leave. After leaving and returned, escorted by the police, I was forced to pay $30.00 for one suspension part that they quickly put together. After my review of the part, I instructed the police that the parts were not even put together correctly ,the officer also agreed. The shop left parts off and had the spring on backward.The owner took the part into the shop to fix. I waited, it took several attempt and still was not completed correctly. The owner called his mechanic back to the shop to justify to the police that the parts were put together correctly. I was force to pay for the service provided. I paid and took my parts I review the install.The mechanics using the air hammer intentionally tightened the strut lock screw to the right and made it tighter.Desired SettlementFull refund!

Excellent service at a reasonable price. I have been a customer for 12 years and have always received excellent service from this business. They maintain all of my vehicles (including brand new ones) and I have purchased a used truck from them. Very happy long time customer. ","pos-1

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Description: Used Car Dealerships

Address: 2011 Nc Highway 24, Cameron, North Carolina, United States, 28326-7496

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