Auto Care Warranty Solutions

I had an accident on Jan 19, I’m insurance company could not get the car in the body shop until 15 Feb! The fault codes from the Mar 8 120000 mile service is all after the accident! The dealership called to start a claim and they were dismissive and unhelpful because I called on the 15 of Feb. to tell them of the report from the body shop that the water pump may be leaking! We find out that the thermostat is leaking, leaked on to the housing and it need to be replaced! The accident of hitting a dog was impossible to cause damage to those parts because of their location on the vehicle! Auto Care warranty immediately dismissed me and the dealership because once I got the call that my insurance would not cover the possible pump or leak, because it was not from the accident, they would not be starting a claim because it was from the accident! I drove the car around a couple places with in miles of our home, the lights didn’t come on until the day it was supposed to go to the body shop! I have paid for the policy already in full so I can only assume that’s why they will not cover the claim! So disappointed and hurt that I have paid theses people all this money and the first claim I call in, with fault time stamp, they dismiss me! Would not recommend to anyone and I plan to voice this on every platform possible! I am a veteran of 19 years and to be treated this way I’d terrible! Already paid them money is didn’t want to spend.

I've been receiving unsolicited phone calls from this company for over five years. Despite begging and pleading for them to STOP CALLING ME they continue to do so to this very day. I've reached out to government channels to obtain some sort of satisfaction.,

Total scam what is causing me to get sue them for a total of 75 calls with a final purchase of the warrantty that still did not stop their calls. My attorney finished the complaint but I decided to take a different arroach using possibly using the Mini TCPA and not the TCPA. Auto Care Warranty Solutions contacting me and sold me a Policy, Central Ad,inisreative service corporations of Florida'& Car Guard of Florida were also named on the warranty... So this is where it gets crazy I also had 10 to 15 calls from Omega and Matrix adding the TCPA Violations to 57 plus calls. I have a short window of 30 days that I will not have an attorney representing me. This is your chance to settle for 50% lower if I dont have a legal team to split settlement with.
JONATHAN ALLAN SMITH

The policy sold was too expensive and when I tried to cancel they asked for following instructions on booklet which was never received. Initially they promised that it is can no hassle cancellation and immediately charged $195 . Had written to them multiple times and called. However there was no action.

I am happy to report my 81 yr old mother was reimbursed her payment in full. Thank you for understanding the difficulty of these type contracts for elderly people. And, thank you for following up to make sure the payment was received.

SCAM - this company drafted a ridiculously expensive contract with my 81 yr old mother for a 2005 car she rarely drives. We attempted to cancel the contract within days of her signing but to no avail. The miscommunication within this company is horrific. My mother lives off social security - this contract is for 48 months! A scam against the elderly. After several phone calls and emails (still within six or so weeks at no fault of ours), we were able to cancel the contract. But only after the customer service rep asked personal questions about my mother's mental state - very inappropriate. I submitted a letter, which I was advised to do as POA only to find out from a different individual we didn't need to submit that letter. All while waiting for paperwork for her to sign, which the customer service rep rudely states we don't send paperwork. Again, poor communication. The contract signed on June 8th in which your company auto withdrew $195.00 signup fee, $238.13 withdrawn on July 2nd and reimbursed a whopping $183.82 on August 2nd. Apparently, your company needs $249.31 much more than my 81 yr old mother living on social security. Simply frustrating, disappointing and disgusting. Tough keeping companies like yours from contacting my mother and other elderly victims. I felt compelled to express my utter frustration and disappointment that she was not refunded in full.