Auto Concepts Unlimited

This is associated with the incident number #*** and e-mail ***@***.comAs I have shared, this is currently in legal status with a lawyer in Allentown that will be reaching out to Tuskes’s attorney shortly If it is not fixed, we will be taking legal action Since this happened within a couple of weeks of moving in, this is considered a workmanship issue The warranty is in the second attachment, scan.PDF and is at the end of the first page and beginning of the second page. Let me know if you have any questions. Thank you. Don

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: Driveways are not covered under warranty from defects and I get thatMy driveway was crushed by a machine like a "***" mini loader from careless incompetence from the companyThe fireplace stone has some type of white overspray or residue from the painters/workersMy home has the same paint colors from when I moved inI did not alter any walls, trim or mantelThe office door glass was scratched from what appears to be scraping the protective coating/paint overspray off with a razor blade after doors were paintedI brought all of these to Tuskes attention as soon as I noticed them Im sorry but you can't see EVERYTHING as the company rushes you through a minute walk through when you about to make the biggest purchase of your lifeNone of these complaints fall under the category of warranty, but simply carelessness/sloppy crafsmenship from workers and needs to be correctedAttached are photos for your review.
Regards,
*** ***

Although we didn't receive the complaint until today because of the wrong email address. The screening on the screened porch is being installed tomorrow. The screen door has been delivered damaged twice now and we are waiting for a new one to arrive early next week

[A default
letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Please see attached documents.  Scratches, stains, etc. are not warranted after pre-title walk thru and the home is occupied.  None of the items in this complaint were listed during pre-title walk thru.  Driveways are also not covered under warranty.  All of the forms that...

specify those items are attached for viewing.  All other warranty issues that were reported within 1 year, and are covered under the Builder's Warranty, have been complete.

The concrete issues that are mentioned are not covered in our warranty.  The sidewalk along the street was dedicated to the Township and inspected by their representatives.  The chip on the front porch was not present at time of closing.  This is what we had agreed to cosmetically...

repair, and I was under the impression that it was completed.  The rear concrete slab has a minor crack which is not structural issue.As for the roof, the shingles are 30yr architectural shingles per our specifications in the Agreement.  All of our work is inspected and our contractor has installed over 1000 roofs for us over the last few years.  Our warranty period is for 1 year, not 3+ years, so I can not offer assistance with any homeowner maintenance after this period.