Auto Credit Line

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***Regards,
*** ***

By far the ABSOLUTE WORST service I have ever experiencedTheir practices are unethical and quite frankly disturbingI have to commend the sales person, Everette S*** who assisted us, he was greatHowever, the Manager Karen S*** was very nasty, demeaning, refused to listen, unprofessional and not to mention scatter-brained as she came to us with a laundry list of issues that she swore up and down was on me and my fiancée's credit report and she was 100% wrongDocumentation of such was provided in full and IGNORED, as she seem to think she knew everything not even realizing she was referring to another customerShe asked for excessive amounts of documentation and contacted one of my creditors WITHOUT my authorization or knowledge until after it was done, which violates the FTC GuidelinesMy fiancée and I have taken our business elsewhere and are taking further action against this business as they have violated several guidelines and used unethical practices to obtain informationTo those looking for a vehicle, PLEASE be very careful if you choose to deal with this business The lack of communication, attention to detail, unethical practices and mishandling of people's personal information further validates the ignorance and overall recklessness of the ManagerSigned,
Extremely Dissatisfied

*** payment receipts show her loan balance which decreases every time she makes a payment. Upon discovering the mistake with her interest rate, a manual adjustment was made to her account. Her balance was decreased from $*** to $*** to reflect the correct rate.A new
contract has been generated with the correct interest rate. *** can contact *** *** (***) at her convenience and schedule a time to pick it up. Bear in mind the contract will have the original date and sale figures. The only thing different will be the interest rate and her weekly payment amount

[redacted] payment receipts show her loan balance which decreases every time she makes a payment.  Upon discovering the mistake with her interest rate, a manual adjustment was made to her account.  Her balance was decreased from $11,464.64 to $9162.34 to reflect the correct rate.A...

new contract has been generated with the correct interest rate.  [redacted] can contact [redacted]) at her convenience and schedule a time to pick it up.  Bear in mind the contract will have the original date and sale figures.  The only thing different will be the interest rate and her weekly payment amount.

Review: when I went to least a car auto credit line said that they don't have an interest rate higher than 28.6 after a few months of paying my bill I notice that I have been paying to much for the car I least and happen to look over my contract I seen that the interest rate that they placed on my contract was 46.50 % I took my contract back to auto credit line and showed them where the messed up my contract they seen their error and is currently manually adjusting my contract since then I have notice that auto credit line is charging me even more and my payment seem not to be going down but staying stagnate I brought it to their attention several times auto credit line keep telling me that they are manually adjusting my contract and that what I am paying and the balance is actually lower than what is really dueDesired Settlement: I will like to get a new contract with the correct interest rate and the correct amount that is due for the remaining balance

Business

Response:

[redacted] payment receipts show her loan balance which decreases every time she makes a payment. Upon discovering the mistake with her interest rate, a manual adjustment was made to her account. Her balance was decreased from $11,464.64 to $9162.34 to reflect the correct rate.A new contract has been generated with the correct interest rate. [redacted] can contact [redacted] ([redacted]) at her convenience and schedule a time to pick it up. Bear in mind the contract will have the original date and sale figures. The only thing different will be the interest rate and her weekly payment amount.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]Regards,